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Review: First American |
Company Information
Company History: Founded 1889 in Orange County, CA, as a title company. Still a leader among title firms, First American has grown to include insurance services. ... |
Survey Results
Overall, how satisfied are you, with First American?
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Contact Information
Company Contact Info:
Chairman/CEO Parker S. Kennedy
One First American Way
Santa Ana, CA 92707
800.854.3643 |
Comments
"After submitting a claim for an accidental stove top fire, we have experienced a long waiting period towards a final resolution. During the claim process, First American notified us that their view of our incident was not an accident and due to negligence. Although they are continuing to process our claim, they have indicated that our policy will not be renewed next year and we are to find another insurance company. Our view is that although the fire should have been avoidable we would have understood a premium cost increase instead of a cancelation. It did not make sense. We are still waiting for resolution on our claim since 9/22/08 submission date. The claims representative was very helpful and provided good customer service."
2008-11-03 13:36:55 EST
"Take long time to finalized the claim."
2008-04-18 14:16:19 EST
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