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Review: Grange |
Company Information
Company History: Founded 1935 as an Ohio auto insurer, Grange has grown into a $1 Billion insurance and financial services firm. ...
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Survey Results
Overall, how satisfied are you, with Grange?
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Contact Information
Company Contact Info:
Chairman Edwin L. Billman
650 S. Front Street
Columbus, OH 43206
(800) 422-0550 |
Comments
"When we went to grange we were thinking of getting a new roof, our was about 18 years old. grange charged a $20.00 surcharge due to the age of the roof. OK...So we got a new roof, a metal one. It was cheaper, greener, less likely to be damaged than a shingled roof. Grange sent us a bill for an additonal $10.00 in premiums. (policy was paid for 1 year and we are about 6 months into it). They also changed our discounts, including lowering the discount we had for newer plumbing. Go figure. I sent a note to them over 2 weeks ago & their "message" system said We should receive a reply in 2to3 bussiness days. At the the end of the 3rd BD I sent a note again asking when I could expect a reply as to why I was now paying more(even with the surcharged removed and why discounts were changed etc). I was told by the rep that my concerns had been forwarded to the appropriate dept. Still have heard nothing. I will keep trying. If this is an indication of a response to mere questions I hate to imagine if I had a claim. "
2009-09-09 17:20:11 EST
"I was a policy holder in 2007. A claim that I filed in July 2007 was submitted and processed. I went to the licence beaurea and there was a block on my licence for a judgement of almost 27,000. It is August 2009! I was never notified of any court proceedings and Grange told me at the time that I was covered and now an attorney wants the money for the judgement before they release the block on my licence. Of course the woman who processes the claim is no longer with the company and I am screwed. Thanks, Grange insurance, I hope you go down in flames!"
2009-08-14 12:37:21 EST
"I have been insured with Grange since 1993, first auto, then auto and homeowners. We've had several auto claims over the years where we've been hit by other companies and filed through Grange to get our cars repaired, and in one case one car was totalled due to a drunk, uninsured motorist. Grange has always been super responsive and very quick to get back to us. Their premiums are competitive. I am a happy customer."
2009-05-04 08:54:52 EST
"Actually a Grange policyholder backed into my daughters car. Using fuzzy math they devalued the hell out of my daughters nice car. We searched 2 months for an exceptional car. The fuzzy math dictated the car should be scraped!! Would not allow Grange to scrap
a great car.
The lowest price I found on the internet was $4800..the average was $5500. Grange valued at $3900 then further deducted $1500 due to misc dents etc. there was no adds.
Just goofy...the poor really would suffer. they would lose their car and be offered a 50% or less settlement package
I have never been in an accident. This is not America....."
2009-04-02 19:10:26 EST
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