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Review: Grange |
Company Information
Company History: Founded 1935 as an Ohio auto insurer, Grange has grown into a $1 Billion insurance and financial services firm. ... |
Survey Results
Overall, how satisfied are you, with Grange?
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Contact Information
Company Contact Info:
Chairman Edwin L. Billman
650 S. Front Street
Columbus, OH 43206
(800) 422-0550 |
Comments
"I had a towing bill that my agent faxed to Grange and I had a check in my mailbox 2 days later."
2008-09-26 11:18:55 EST
"We were in an accident in which my wife was broadsided by another vehicle. The police report showed that other drive was completely at fault. My wife could have hit the other driver in the side and killed or injured him severely. Instead, she swerved into the grass median to avoid him, allowing him to instead hit her broadside and injure her. Grange paid to have our vehicle repaired, then stuck US with a bill for a new tire. I was incredulous. Logically and morally, how in the world could the other driver be at fault and we have to pay ANYTHING. When I addressed this, I received a very....what is the word?....snotty reply they would not do anything else, and that they were canceling our rental that moment.
But it gets worse. It was 7 days after the accident before they even offered a rental. And while my wife continues to go to the doctor 3 times a week, costing me part of my salary while I watch out little ones. My own insurance company has paid all our bills to date. Her x-rays show the injury plainly, and judging by their past "concern" for her, we are headed to court to get them to do the right thing. What a shame....to have to get a BILLION dollar company to do the right thing. No wonder their customer satisfaction ratings are so low."
2008-08-22 12:13:27 EST
"Getting way to expensive"
2008-07-10 13:41:45 EST
"Our truck was stolen and totaled on a Saturday night and we had a check in our hands on Wednesday. It was no hassle either so we were very impressed! "
2008-06-11 18:11:15 EST
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