Grange

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Written by:

Jeffrey Johnson

Insurance Lawyer

Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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Written by Jeffrey Johnson

Insurance Lawyer

Reviewed by:

Mary Martin

Published Legal Expert

Mary Martin has been a legal writer and editor for over 20 years, responsible for ensuring that content is straightforward, correct, and helpful for the consumer. In addition, she worked on writing monthly newsletter columns for media, lawyers, and consumers. Ms. Martin also has experience with internal staff and HR operations. Mary was employed for almost 30 years by the nationwide legal publi...

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Reviewed by Mary Martin

Published Legal Expert

UPDATED: Aug 20, 2020

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Company Details
Address: 671 S. High Street
City: Columbus
State: OH
ZIP Code: 43206-1066
Phone Number: 614-445-3450
AM Best Rating: A
URL where was collected the AM Best Rating: http://www3.ambest.com/ratings/default.asp
Lines of Insurance: auto, care, life, home
States Licensed To Sell Insurance In: GA, IL, IN, KY, MI, OH, PA, SC, TN, VA
Type of Insurance Company: Mutual
Top executive Contact: Thomas H. Welch
Title of Top executive: President/Chief Executive Officer
Assets & Premiums: 2013 Assets: $2.2 Billion2013 Revenues: $1.3 Billion
Insurance subsidiaries:
  1. Integrity Mutual Insurance
  2. Grange Mutual Casualty Co.
  3. Grange Property & Casualty Insurance Co.
  4. Trustgard Insurance Co.
  5. Grange Indemnity Insurance Co.
  6. Grange Life Insurance Co.
4.22 (256 reviews)

Company Overview:


Company History: Grange was founded in 1935 by John C. Haaf. Today, Grange makes over $1.3 billion in annual revenues.More than 30% of Grange’s customers have renewed their policies 15 or more times. The average employee spends 10 years working for the company and Grange provides financial support to 501(c)(3) organizations in health and human services, education, civic and safety organization support, and arts and community enrichment programs.
Principle Sales Methods: Independent agents.

Life Annuity Business: Grange sells Whole, Term, Universal,and Annuity policies.
Auto Business: Grange sells Auto, Boat, Motorcycle and RV coverage and offers a variety of discounts for all sections.
Homeowners Business: Grange sells Homeowners, Condo, Renters and Personal Liability Umbrella polices and offers a variety of discounts for all sections.

Special Business: Grange offers a variety of commercial, business, and farm-owners policies.

Reviews
for Grange Insurance

4.22 (256 reviews)
5
July 30, 2024

Red9798

Complete satisfaction on every aspect of my claim

Great experience, made easy by texting and phone calls. Quick settlement, quick payment system. Adjuster was wonderful, great communication, always text me back. Walked me thru all the steps ,always answered my texts. Updated me on what was happening. Very quick process
5
July 7, 2024

DDSGRB

The claims rep makes all the difference...

I have been navigating a claim for my girlfriend's mother who was involved in a not-at-fault crash. After doing the due diligence on the other party, we elected not to secure an attorney and found myself communicating with VANESSA MCKINNEY, one of your first party medical claims specialists. This experience could not have been better. Not only did she help us in all aspects of the claim, but she showed a genuine care for her well-being. I could n...
I have been navigating a claim for my girlfriend's mother who was involved in a not-at-fault crash. After doing the due diligence on the other party, we elected not to secure an attorney and found myself communicating with VANESSA MCKINNEY, one of your first party medical claims specialists. This experience could not have been better. Not only did she help us in all aspects of the claim, but she showed a genuine care for her well-being. I could not be more impressed. Vanessa should be considered one of your most valued assets.
Read More
1
December 14, 2023

Nics

Do not get insurance here!

If you are in an accident and file a claim, this company will not pay the repair costs for your car to be returned to its pre-accident condition. They will offer you a low settlement and delay the process. [REDACTED NAME] [REDACTED NAME], the insurance adjuster, and [REDACTED NAME] Hill, the damage appraiser, are both unprofessional. Choose an insurance company that truly cares about its customers.
5
June 8, 2023

Brandon_K

Quick Recovery

My barns, home, and cars were damaged by a tornado in April. Area was declared a Fed disaster. Within days our adjuster AJ had his boots on the ground at our farm. We only had to wait a short time (week) to receive insurance money and start the recovery. My family and I can't thank Grange and our adjuster enough for being so quick. We're blessed to be one of the only families in an area where more than 200 families have been affected to be comple...
My barns, home, and cars were damaged by a tornado in April. Area was declared a Fed disaster. Within days our adjuster AJ had his boots on the ground at our farm. We only had to wait a short time (week) to receive insurance money and start the recovery. My family and I can't thank Grange and our adjuster enough for being so quick. We're blessed to be one of the only families in an area where more than 200 families have been affected to be completed with all repairs thanks to our insurance company not having us jump through hoops or delays.
Read More
1
April 24, 2023

Oboe_guru

Putting the customer first is not a priority!

I was told to take the car to an auto body shop of my choosing and then Grange refused to pay the auto body shops rates because according to them, they were unfair and not reasonable. Except this company has no idea what is fair and reasonable in northern Virginia. It is a far cry from central Ohio! They insisted I take my car to a sub par body shop. I will be taking legal action against this horrible company and will be ending my contract asap.
1
December 16, 2022

HondaRepair

You have to sue them to cover an auto insurance claim fairly

Writing on behalf of my client. Auto insurance claim, my client is insured with Grange. Their vehicle was taken to a facility certified by the manufacturer of my clients car. Grange attempted to pay HALF of the bill, $12,000 or a $24,000 bill. In the state of Virginia, you can assert your "right to appraisal" as written in all insurance policies in the commonwealth, only Grange and it's supervisors of the claims department overseeing the clai...
Writing on behalf of my client. Auto insurance claim, my client is insured with Grange. Their vehicle was taken to a facility certified by the manufacturer of my clients car. Grange attempted to pay HALF of the bill, $12,000 or a $24,000 bill. In the state of Virginia, you can assert your "right to appraisal" as written in all insurance policies in the commonwealth, only Grange and it's supervisors of the claims department overseeing the claim are DENYING my client their rights under their legal contract (the insurance policy). Absolutely morally bankrupt company if you have to USE them for auto insurance. I've never dealt with a more shady, uneducated claims department in my career than Grange's employees.
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5
May 29, 2021

Janna

Grange review

[REDACTED NAME] is awesome. Very quick to respond to a claim submitted online, very knowledgeable and informative, very quick to respond to the repair estimate. He made a stressful situation MUCH less stressful by his actions and demeanor. My experience with [REDACTD NAME] and Grange Auto Insurance was the opposite of the stereotypical experience with an insurance company. Kudos to Grange Auto Insurance for retaining a talented agent. Re: other r...
[REDACTED NAME] is awesome. Very quick to respond to a claim submitted online, very knowledgeable and informative, very quick to respond to the repair estimate. He made a stressful situation MUCH less stressful by his actions and demeanor. My experience with [REDACTD NAME] and Grange Auto Insurance was the opposite of the stereotypical experience with an insurance company. Kudos to Grange Auto Insurance for retaining a talented agent. Re: other reviews indicating Grange dropped them or increased their deductible after filing a claim....will have to wait and see.
Read More
5
January 7, 2021

Leo13

No stress claim process

Great price and great value. They handled my Auto claim seamlessly. It was a stress free experience. Highly recommend!
5
December 10, 2020

19751961Bj_

Awesome and Amazing

Blown away by how empathetic and responsive Grange was in processing my claim. Getting involved in a collision is nobody's idea of fun, but [REDACTED NAME] really made the process easy and hassle free. He set up a channel to enable texting, booked my rental, booked the towing company and was always available to answer any questions that I had.
5
October 8, 2020

Misstruely2

Grange Insurance

Having Grange as my insurance carrier has been a great experience. Their customer service is excellent! Any time I have a question regarding my auto or home policy they are more than happy to help and always keep me informed.
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