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AAA Insurance Review

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AAA Insurance Company Information

Customer Rating:
Rating: 2.5377 Reviews AAA Insurance has received an average of 2.5 stars out of 5 based on 377 user reviews.

Company History:
In 1902 nine motor clubs founded AAA due to the need for more roads for automobiles. The AAA's affiliated clubs have covered a broad range of issues. For example, the company's campaign, "Crisis Ahead: America's Aging Highways and Airways," focused on the deteriorating highways and airways within the nation. Meanwhile, the company's "Making America Stronger" survey aimed to increase public awareness on transportation issues. AAA has pushed to increase motorists' legal rights and has worked t..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, CANADA

AAA Insurance Satisfaction Survey

Overall, how satisfied are you, with AAA Insurance?


Contact Information for AAA Insurance

Company Contact Info:
President and Chief Executive Officer   Robert L. Darbelnet
1000 AAA Drive
Heathrow, FL 32746
407-444-7000

AAA Insurance Reviews and Customer Comments

"Be warned in San Diego they waited 57 days out of their 60 days did you know that? Just because you bought insurance does not mean you really have it. In California our a-holes in Sacramento allows these creeps 60 days to cancel you. In my case it is "too close to a canyon." I'm sorry the house is in the same fricken spot for 90 years -and- the same spot when the ding-bat agent came out to "inspect." What a WASTE OF TIME total creeps."
Commented on 2014-11-21 18:29:51 EST
"My daughter was involved in a head on collision where the other driver crossed the center divide . She suffered bodily injury as a result. She was covered on both my and my ex husbands CSAA auto policies. Once the other driver was found at fault CSAA abandoned us. They never sent an adjuster to the hospital to take photos of my daughter 's injuries nor did they interview her or any of the witnesses. To add insult to injury when the policy was up for renewal they dropped her . Needless to say I am now with another auto insurance company."
Commented on 2014-11-21 13:48:44 EST
"They are crooks who won't try to defend the insurer even in a bender fender case against fraudulent claims. Their attorney's act in bad faith trying to make the fake plaintiff seek payment directly through the defendent. Also those attorney are found to be friendly with opposing counsels hense there is a blatant conflict of interest. "
Commented on 2014-11-18 00:10:31 EST
"Had kitchen flood 6/2/14 and now 11/4/14 and still trying to get them.to pay claim. Mold set in due to their mismanagement and people and pets ended up sick because of it. Can't get return calls unless you go to management. RUN DONT WALK AWAY FRON HOMEOWNERS INSURANCE"
Commented on 2014-11-04 17:30:13 EST
"AAA claims department is the worst for major injuries. They spend more money trying to not pay their policy holders. AAA was a great insurance company the roadside assistance excellent but for serious injuries that cost money the worst. I had to file complaint after complaint to get hospital bills paid lost wages etc. "
Commented on 2014-11-04 07:28:30 EST
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