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AAA Insurance Review

AAA Insurance Company Information

Customer Rating:
Rating: 2.5366 Reviews AAA Insurance has received an average of 2.5 stars out of 5 based on 366 user reviews.

Company History:
In 1902 nine motor clubs founded AAA due to the need for more roads for automobiles. The AAA's affiliated clubs have covered a broad range of issues. For example AAA’s campaign, “Crisis Ahead: America’s Aging Highways and Airways,” focused upon the issue of the nation’s deteriorating highways and airways. Meanwhile AAA’s "Making America Stronger" survey aimed to increase public awareness on transportation issues..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

AAA Insurance Satisfaction Survey

Overall, how satisfied are you, with AAA Insurance?


Contact Information for AAA Insurance

Company Contact Info:
President and Chief Executive Officer   Robert L. Darbelnet
1000 AAA Drive
Heathrow, FL 32746
407-444-7000

AAA Insurance Reviews and Customer Comments

"We had water damage from a neighbor above with another insurer.Two floors below also had damage.The other 3 have received their settlement. 4 months later we keep catching them in lies" waiting for the paperwork from their own adjuster.3 letters of that for 2 months.1 month waiting for him to come back to complete the damage assessment. He doesn't even answer his phone from the company? I would like to sue the 2 of them for intentionally dragging this out. They already missed their own date of payment as per the policy by 30 days. 4 months of living with damage we cannot repair because it will affect what they failed to see on the first visit while the water was still coming down.Wood splits. Electronics die. STAY AWAY FROM CSAA FORMERLY KNOWN AS AAA. "
Commented on 2014-08-17 22:24:18 EST
"We have been with AAA for 14 years with no claims. We recently had a toilet problem which flooded our basement while away. Our claim has been a complete nightmare. The adjuster sent us our payout detail which is roughly half of what it will cost to bring our home back to previous condition. Each item was severely underestimated for example they are giving us 11.18 to have our entire bathroom floor regrouted. We have complained to the adjuster and keep getting the run- around. Please do yourself a favor and avoid this company. They are very good at accepting premiums but you are far from fully covered."
Commented on 2014-07-15 20:17:15 EST
"AAA low quotes on sign up then plays cost catch up every yearly renewal time. In 4 years my car insuarance has gone up over 100.00 with no claims in 35 years. The same with my home policy. It pays to get many quotes with top rated companies."
Commented on 2014-05-27 09:51:18 EST
"A homeowners claim = insurance coverage dropped Wizards at deny and stall..."
Commented on 2014-03-28 18:58:45 EST
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