AAA Insurance Review
AAA Insurance Company Information
Customer Rating:
371 Reviews
AAA Insurance
Company History:
Company organized in the early 90's and is focused on PA and NJ where it has 80% of its business. It derives much of its success, impact and name recognition from its affiliation with the nationally famous Automobile Association of America. The AAA is divided into regions and The Mid Atlantic region sponsors this company...Read More
Lines of Insurance:
Auto, Homeowners
States licensed to sell insurance in:
DE, MD, NJ, PA, VA
AAA Insurance Satisfaction Survey
Overall, how satisfied are you, with AAA Insurance?Contact Information for AAA Insurance
Company Contact Info:Mr. Spencer M. Roman
One River Place
Wilmington, DE 19801
302 299 4000
AAA Insurance Reviews and Customer Comments
"AAA Sucks"
Commented on 2013-04-25 17:26:12 EST
"No customer service and no customer appreciation. Premiums continue to rise on older vehicle driver has no history of claims or traffic violations. Go elsewhere. "
Commented on 2013-04-24 12:59:46 EST
"Had insurance with them for 20 years. I had my first claim which took 2 months to finally get okayed to fix and then they increased my rate by 64%."
Commented on 2013-04-23 00:31:50 EST
"I had a vandal/theft incident. Geico already settled out their portion of the auto claim for this incident. So why is AAA homeowners so slow? Everyone blames everyone else in this company for slow service. Supervisors defend the lousy service so don't even waste your time. One particular investigator on this claim must be on vacation or too overloaded with work to handle this case I had to replace items myself until they get their act together and settle. He told me/pushes me off "Call me in a week" etc. Week after week same story. The claim reps make you feel like you're last on their list and do not seem to care. I gave this company one star they didn't even deserve but that's the lowest I could give."
Commented on 2013-03-11 12:07:13 EST
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