Comments "They do not want to pay their claims. Request multiple forms, and the doctors notes. State they will use there doctor then stop payment. 1 month later they still have not set an appointment. Terrible service" 2009-05-01 15:59:22 EST
"Every time I've called the company I've received a different answer. I canceled my policy because they started drafting two months of premium payments at one time after I was told that would not happen. I was also told I would receive a refund for the payment, but after two months the company is still dragging their feet. " 2009-03-25 10:27:15 EST
"Definitely the worst health insurance I have dealt with. And unfortunately, as time goes on, more and more providers are refusing to work with Great West. This means that the inadequate and dangerous care I and many other have received is only getting worse.
If you have a choice, I would recommend using another health insurance company. If you have no choice, be prepared to spend and incredible amount of your time in incredibly frustrating communication with them for every single claim you have. ( And don't really expect to be re-imbursed)" 2009-01-16 16:22:38 EST