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Health Net Review

Health Net Company Information

Customer Rating:
Rating: 1.5109 Reviews Health Net has received an average of 1.5 stars out of 5 based on 109 user reviews.

Company History:
Health Net of California was founded in 1877 as a non-profit corporation. The company switched itself to a for-profit company in 1992. Health Net merged with Qualmed to form a company with a market value of $725 million under the name Health Systems International. Health Systems International and Foundation Health Corporations merged to form Foundation Health Systems in 1997. The newly formed company was the 4th largest health insurer nationwide and was estimated to be worth $1.27 billion. The company chang..Read More

Lines of Insurance:
Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Health Net Satisfaction Survey

Overall, how satisfied are you, with Health Net?


Contact Information for Health Net

Company Contact Info:
CEO   Jay Gellert
21650 Oxnard Street
Woodland Hills, CA 91367
(818) 676-6000

Health Net Reviews and Customer Comments

"They gave me the wrong information as to where to file the pharmacy claim. "
Commented on 2014-07-12 21:54:15 EST
"I agree with everyone else. Worst customer service I have ever experienced in any company. Worst health insurance company I have ever dealt with. I am not getting the care that I need post-surgery because I can't get approved mainly because no one can get through to a human there. If it wasn't the ONLY coverage available to me at work I would RUN away "
Commented on 2014-07-09 16:09:54 EST
"Cancelled after one day. Has taken more than 2 months to get a refund. They are so disconnected and no one seems to know what the hell is going on. I'm told it will now be another 2 weeks until I get the refund via snail mail. They allowed me to sign up online and took a digital payment but mail a check? BROKEN"
Commented on 2014-06-26 12:09:08 EST
"Absolutely the worst customer service I have ever encountered anywhere. If you try to contact them via phone or internet prepare to waste literally HOURS waiting to get a response. Truly I have never encountered such absolutely dismal totally inadequate customer service. Really a pathetic disgrace they should be extremely ashamed of themselves but obviously they are not."
Commented on 2014-06-02 12:22:33 EST
"Their phone support is terrible. I called their support line to ask a question re my policy and the automated system projected wait time was 293 minutes. That essentially says to me "I don't want to talk to you anytime soon so forget calling""
Commented on 2014-04-19 12:56:01 EST
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