Company Contact Info: President Jay Gellert 21650 Oxnard Street Woodland Hills, CA 91367 800-291-6911
Health Net Reviews and Customer Comments
"Their phone support is terrible. I called their support line to ask a question re my policy and the automated system projected wait time was 293 minutes. That essentially says to me "I don't want to talk to you anytime soon so forget calling""
"covered california made a mistake with my wifes birthday they corrected it 2/26/14called health net 7 times to ask them have they called or contacted them on the correction they replied no but will do so.7 calls 7 times they did NOTHING but tell you what you want to hear.If their employees cared for there members they would of fixed this on the 1st. call. maybe I am old school when someone ask me to fix a problem for them I would do it asop Health Net whenever they feel like it. unprofessional insurance carrier"
"How can you file a claim when they don't answer the phone pay bills respond to emails etc. ?"
"By design they don't answer calls respond to email or return calls from voice mail messages. They will go to great extremes to avoid payment and pre authorization. I personally believe their practices are criminal but they have found loop holes or there just aren't laws regarding their practices."