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Farmers Insurance Review

Farmers Insurance Company Information

Customer Rating:
Rating: 2.5819 Reviews Farmers Insurance has received an average of 2.5 stars out of 5 based on 819 user reviews.

Company History:
The Farmers Insurance Group of Companies was founded in 1928 when Farmers Insurance Exchange, an automobile insurer, was formed. As customer demand for additional insurance services increased, the Fire Insurance Exchange and Truck Insurance Exchange were established for home and commercial insurance needs. Today, the Farmers Insurance Group of Companies operates in all 50 states. ..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Farmers Insurance Satisfaction Survey

Overall, how satisfied are you, with Farmers Insurance?


Contact Information for Farmers Insurance

Company Contact Info:
Chairman/CEO   Jeff Dailey
N/A
N/A, CA N/A
1-888-327-6335

Farmers Insurance Reviews and Customer Comments

"Rates increased too fast year to year."
Commented on 2014-07-20 10:54:23 EST
"Rates with Farmers have increased and are not even close to being competitive in the market. "
Commented on 2014-06-11 14:36:08 EST
"I have heard horror stories about Farmers . I filed a claim because the inside roof of my car was wet from some leakage.The adjuster came out and looked and then later I was offered 1850 for the car if I kept it and 2250 if they took it . I think that was more than fair. The claims adjuster was a little snippy at times when I asked him about the rent a car part. They said they paid me 500 dollars for that because I didn't take a rental . He wasnt really rude but wasn't the nicest either but overall I"m happy with what I got and I still have my car. "
Commented on 2014-05-31 14:42:25 EST
"I had farmers insurance for over twenty years. Farmer's insured everything I had - 2 homes 3 cars 3 life policies on family members a boat a motorcycle and an umbrella policy. I filed two claims on a home in those twenty years - the problem was that both claims were filed within 12 months of one another combined claims of 17000. Wind damage tree fell on house and hail damage to shingles. After that they would not renew my home insurance.My neighbor was my Farmer's agent. He was completely embarrassed by this company. Apparently the company has changed and long time agents are quitting Farmers at an alarming pace. Farmers service and reputation has disintegrated over the last decade and agents can no longer look people in the eye after discovering how this company treats people. How can a company treat a long time customer in such a manner? Farmers rates are higher than most. However I am the type of person who will pay more for a service if I am receiving value and know that the company will be there for me when I need them. I mean that is what insurance is all about. I was literally dumbfounded at how casually and uncaringly Farmers cast aside a twenty year customer relationship. Two claims in twenty years - really? All they could explain was I was high risk because the claims fell within 12 months of one another not 2 claims in 20 years. Farmers made me feel like a fool for trusting them with protecting my family's financial well-being. The reality is that Farmers is no better than the cheapest insurance I can find on the internet. Shame on you Farmers and shame on its CEO Paul Hopkins for allowing Farmers to lose what had been a solid reputation. Good luck competing on price with all the low cost providers because that is all you have left to differentiate yourself in the market place I suspect that you cannot compete on cost. "
Commented on 2014-05-20 21:06:55 EST
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