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Review: Farmers Insurance |
Company Information
Company History: The Farmers Insurance Group of Companies was founded in 1928 when Farmers Insurance Exchange, an automobile insurer, was formed. As customer demand for additional insurance services increased, the Fire Insurance Exchange and Truck Insurance Exchange were established for home and commercial insurance needs. Today, the Farmers Insurance Group of Companies is the country's third-largest writer of both private passenger automobile and homeowners insurance.Farmers Insurance Group of Companies is based in Los Ang ... |
Survey Results
Overall, how satisfied are you, with Farmers Insurance?
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Contact Information
Company Contact Info:
CEO Paul Hopkins
4680 Wilshire Blvd.
Los Angeles, CA 90010
(208) 239-8400 |
Comments
"This company has absolutely no character at all. They do not care about you, just about paying as little as possible. They change facts as they see fit, not caring at all about the truth. This company can rot in h***."
2008-07-22 16:17:33 EST
"Have been a customer since 1947 and filed only a handfull of claims. Even been with the same family (agent) since that time. Began with father and now with son. Having paid premiums for 60 years I thought I would get better service regarding a claim last year. I was involved in a care accident that was not my fault. Rear ended by an undocumented immigrant. Damage to both front and rear of my 1995 Ford Taurus which had less than 50K miles. It cost a little over $5,000.00 to fix and Farmer's only gave me $2,000.00. The adjuster was rude and did not return my calls. All calls were logged incoming and outgoing with my caller ID. She called me a liar and told me if I did not like her service I could complain. Well I tried but to no avail, my agent, nor any supervisor would contact me regarding this matter. My agent told me that I did not get replacement value on my car because it was too old and he would not help me because, and this I do not understand, he worked for Farmers and not me so he could not help me recoup any more money. It would be taking money from his employer. After 60 years of premiums, and probably putting this kid through college, I could not believe he had the gall to treat me like that. Upon reciept of my next homeowners policy I was surprised to learn that I had carpet, 2 car garage, 1&1/2 bath, and many other aminities that I clearly do not have. Just another way to get more money out of a senior citizen living on a fixed income. You might ask why I do not change insurance companies...I live in a flood plain and have carried flood insurance for 60 years, if I leave I will not be able to get flood insurance anywhere else. I am not happy at all in fact my children cancelled their insurance policies with this company because of this incident."
2008-07-14 09:46:10 EST
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