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Review: John Hancock
OverviewCompany Info  |  Survey Results  |  Comments  |  Contact Info  |  Related Links

Company Information

Company History: One of the oldest (and second largest) insurance companies in the U.S., John Hancock Insurance is now part of Manulife Financial of Canada. Parent is 5th largest life insurer in the world.

The John Hancock Life Insurance Company with headquarters in Boston, Massachusetts, traces its history to its incorporation in 1862. In 2004, John Hancock and its subsidiaries merged into the Manulife Financial Corporation of Toronto, Canada, becoming the primary U.S. arm of the Canadian company. The merg ...

Survey Results

Overall, how satisfied are you, with John Hancock?


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Contact Information

Company Contact Info:
President   Keith F. Hartstein
P.O. Box 111
Boston, MA 02117-0111
617-572-6000

Comments


"I had my 401K with ING and then my employer moved it to John Hancock. John Hancock did not invest my investment as investment list I submit to them. They invest my investment as semiliar investment I had in ING. I complain to John Hancock and company broker, they didn't do anything, very bad customer service. My 401K statement from John Hancock didn't show the beginning balance when the investment transfered from ING. They explain it to me very complicated."
2008-10-25 01:56:49 EST

"Annuity NOT paid on time. Bad customer service. "
2008-10-20 19:54:09 EST

"Poor Service"
2008-08-08 15:58:50 EST

"We had a variable life insurance policy. when my husband passed away John Hancock said the investment portion "lost" all money invested!!! They paid only the face amount of the policy. The premium was extremely high but the agent told my husband at 70 he would have an annuity paid to him monthly and if he passed away the investments that were made would double the face value of the policy. "
2008-07-14 07:41:19 EST

OverviewCompany Info  |  Survey Results  |  Comments  |  Contact Info  |  Related Links
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