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Complaint 1 of 5 in "Fraud Issues"

Insurance Carrier: Progressive
State: Georgia

Consumer Complaint:

Progressive denied my claims due to a document that I receive form Road Loans that I faxed to Progressive. Road Loans said that they never fax me a paid closed account letter. Road Loans took the credit item off my credit report. I do have copies of the credit report where the credit item do show paid. Road Loans will not release my title also. Progressive reasons for denial are fraud. I give them copies of the credit report showing the paid account.

Insurance Expert Answer:

You'll need to hire a lawyer. Once a case involves possible fraud the stakes are far higher than just an insurance claim. To get them to listen would require professional help.