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Home Insurance Question from Anchorage, Alaska

Asked on 10/2/2018.   This question has received 332 views.
Question on water damage claim   There is water damage in my home due to burst pipe. The cause of burst is wear and tear which is an excluded peril of my property insurance. I would like to know whether the water damage to the wooden floor of my home is cover under my property insurance or not.

Answer given on October 2, 2018


In the homeowner insurance policy, damage to a pipe is not covered for most losses.  However, the damage done by the water is a covered peril. The deductible under the policy will apply to that damage.  In most policies, the insurance company will also pay to repair the wall or flooring to get to the pipe that caused the damage, it just will not cover to repair the pipe itself. The home can not have been vacant or unoccupied for over 30 days, if the cause of the damage  was due to a frozen pipe.

Be sure to file a timely claim for this type of loss, as mold and mildew can develop quickly, and the insurance company may not be willing to pay for this additional damage if you wait to file a claim. If you have to make some emergency repairs to avoid further damage, be sure to document and to take photos of anything that you do before the adjuster can come out to your property. It will help the adjuster understand the damages done by the broken pipe.



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