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AAA Insurance Review

AAA Insurance Company Overview

Customer Rating:
Rating: 2.5447 Reviews AAA Insurance has received an average of 2.5 stars out of 5 based on 447 user reviews.

Company History:
In 1902 nine motor clubs founded AAA due to the need for more roads for automobiles. The AAA's affiliated clubs have covered a broad range of issues. For example, the company's campaign, "Crisis Ahead: America's Aging Highways and Airways," focused on the deteriorating highways and airways within the nation. Meanwhile, the company's "Making America Stronger" survey aimed to increase public awareness on transportation issues. AAA has pushed to increase motorists' legal rights and has worked t..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, CANADA

AAA Insurance Satisfaction Survey

Overall, how satisfied are you, with AAA Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for AAA Insurance

Company Contact Info:
President and Chief Executive Officer   Robert L. Darbelnet
1000 AAA Drive
Heathrow, FL 32746
407-444-7000

AAA Insurance Reviews and Customer Comments

"God forbid if you get stranded and call AAA Wrecker services they will for sure leave you on the road the least is an hour to three hours guaranteed Poor excuse for a wrecker company and I purchased this insurance thinking Ill receive at least 2 star service I wouldnt rate them any stars not a one"
Commented on 2019-11-11 14:46:19 EST
"Worst company ever. If you file a claim for your house they will find a way not to pay you or under estimate the repairs so it comes out of your deductible. For cars you are dealing with bunch of crooks AAA gang with the workshop to do the minimum repairs. They will never replace the damaged parts although AAA adjustor stated in his reports parts to be replaced, but the workshop found out more damages so they decided to repair everything not to replace it. It is a disgrace."
Commented on 2019-05-06 17:38:10 EST
"Battery replacement tech was very informative and professional. Excellent job"
Commented on 2019-03-28 13:33:26 EST
"I have been a member OF AAA over 20 years. AAA constantly increases your premiums regardless of your good record. If you do file a claim for property loss they find a way not to cover or substantially under pay."
Commented on 2018-12-16 09:16:58 EST
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