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EMC Review

EMC Company Overview

Customer Rating:
Rating: 1.519 Reviews EMC has received an average of 1.5 stars out of 5 based on 19 user reviews.

Company History:
The Employers Mutual Casualty Association of Iowa (EMCA) was founded in 1911 with John A. Gunn elected as the first president. The company originally offered 9 lines of insurance. The EMCA renamed the company the Employers Mutual Casualty Company in 1924. In the 1930's the company began to expand across the midwest. In 1953 EMC went International, in 1955 the company began to offer property insurance, and by 1969 EMC offered insurance in all 50 states. Now EMC was listed by Forbes as one of the top 100 Most..Read More

Lines of Insurance:
Auto, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

EMC Satisfaction Survey

Overall, how satisfied are you, with EMC?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for EMC

Company Contact Info:
Chairman of the Board   Stephen A. Crane
717 Mulberry Street
Des Moines, IA 50309
515-280-2511

EMC Reviews and Customer Comments

"We took out a works comp policy with this company in 2017. In 2018 we were sent a bill notice asking for an additional 142 on top of the 334 we had already paid. So we paid it. A few months later we received a refund check for over payment for the policy for the exact same amount. On 2419 we receive our billing notice for 334 which was due 4819 so it was put into Aprils Bill pay file. The First part of March we receive a cancellation notice in the mail and I contact the sub-contractor insurance provider who said Unfortunately I dont have much information on when EMC sends invoices. I do know they always send a letter stating your policy will cancel if they renew payment is not received in time.. Well I did not get a WILL cancel notice I got a Cancellation Notice. Next we receive a notice mailed on 31819 stating our bill is now 936. What the hell Mind you its still March and not April yetAnd we receive a notice from the state of WI stating we did not pay our policy which is not due for another month. We did not pay the policy in March Mr. State of WI as the policy was not due until April so I had to fill out a ton of other paper work from the state stating yes we were still in business and will be obtaining works comp insurance. Next we received another bill notice with a red stamp Correction on top and the bill is now back to 334. By now this company had mailed me 5 times wasting a ton of payroll and the post office time. I paid the bill however had a change of heart being a green company thinking of all the emissions this company has wasted along with all the payroll and time and cancelled the policy at the end of March. Its April 13th and I still have not received my refund. I would NEVER do business with this company as they do absolutely nothing towards preserving this planet and reducing their carbon imprint they make. Their Cancellation notice is a scare tactic to get businesses to pay sooner to Improve their cash flow. Attention Businesses RUN and do not work with a company."
Commented on 2019-04-13 22:04:34 EST
"Absolutely awful Company. A one horse operation. Avoid like the plague. Cancelled Home Owners AND charged me a fee because of lost check. This company is horrible. Will not speak to you unless go through independent insurance agency with whom they contracted. Their license should be yanked nation wide."
Commented on 2018-01-28 14:18:41 EST
"They dropped us without warning because we have a German Shepherd. There is nothing in our policy stating otherwise. Worst customer service ever Stay away"
Commented on 2018-01-23 08:10:38 EST
"I would stay away from EMC I was insured with them for over 3 years when I canceled my policy they wanted to charge me 1300 dollars. For how knows why. Been Emailing them and all I get is a run around."
Commented on 2018-01-17 18:18:58 EST
"I was in an auto accident on October 4, 2017 in which the other party was at fault. Officer XXXX [ed. Name deleted] responded to the accident call and the other party provided both a verbal and written statement that I was driving straight on a main street and that she pulled out of a parking lot, turning left, and hit me. I collaborated both verbally and in writing. Today is November 1, 2017. I have made numerous calls to the claims adjuster and to my agent and they are refusing to pay my repairs of 779. I have been repeatedly informed that the responsible party's insurance Progressive doesn't want to pay, so I am responsible for paying my 500 deductible, even though the other party admitted fault. EMC has provided the worst insurance customer service that I have ever experienced."
Commented on 2017-11-01 10:34:34 EST
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