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Farm Bureau Review

Farm Bureau Company Overview

Customer Rating:
Rating: 2.5345 Reviews Farm Bureau has received an average of 2.5 stars out of 5 based on 345 user reviews.

Company History:
In 60 years, Farm Bureau Financial Services (FBFS) has grown to nearly 2,200 employees and 1,900 agents throughout its 15-state marketing region..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AZ, CO, ID, IA, KS, MN, MT, NE, NM, ND, OK, SD, UT, WI, WY

Farm Bureau Satisfaction Survey

Overall, how satisfied are you, with Farm Bureau?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
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    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Farm Bureau

Company Contact Info:
CEO   Bill Oddy
5400 University Ave.
West Des Moines, IA 50266-5997
877/860-2904

Farm Bureau Reviews and Customer Comments

"I moved from one city to another city in the same state. I notified FB of the change 3 times and they never changed by address. At the old address my auto was 150 more every 6 months than my new address and zip code. Each time I called FB said they changed it but never did for 6 months. When they finally got it right I ask for an adjustment for over payment and they refused. I provided change of address form from the post office and forward mail from FB for over 6 months to my new address and they still refused to admit they failed to make my address change. I changed auto today. FB just lost 4000 in auto and home premiums over failure to give me a 150 credit for overpayment."
Commented on 2018-07-02 19:54:51 EST
"6 major claims filed and they have been absolutely amazing to work with"
Commented on 2018-01-26 14:02:59 EST
"I've had Farm Bureau since I was 16 years old . . .They've always taken good care of me and been honest and up front. I have my vehicles, my home insured with them along with life insurance policy. They have ALWAYS covered my claims no matter what it was. I've NEVER had them give me the run around."
Commented on 2017-11-14 16:40:52 EST
"Built home in 1996, had a claim for a fire that completely destroyed my home. Investigators and sheriff depts all looked at the fire and could not find cause. FB never called me nor contacted me unless that they wanted depositions.Had to hire lawyer and I lost case because of jury foreperson who had dealings with my sister. I was 65 miles away with my wife when fire occurred. Sheriff told me to make list of stuff in house and take to FB office. My agent said I looked guilty.The sheriff didn't show for the trial. I lost it all. I am a Vietnam Nam vet. Guess I will go and live under a bridge. I am a Dis abled Vet. This is the most horrible company in the US. Run from them."
Commented on 2017-09-08 20:37:15 EST
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