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Farmers Insurance Review

Farmers Insurance Company Overview

Customer Rating:
Rating: 2.5889 Reviews Farmers Insurance has received an average of 2.5 stars out of 5 based on 889 user reviews.

Company History:
The Farmers Insurance Group of Companies was founded in 1928 when Farmers Insurance Exchange, an automobile insurer, was formed. As customer demand for additional insurance services increased, the Fire Insurance Exchange and Truck Insurance Exchange were established for home and commercial insurance needs. Today, the Farmers Insurance Group of Companies operates in all 50 states. ..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Farmers Insurance Satisfaction Survey

Overall, how satisfied are you, with Farmers Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Farmers Insurance

Company Contact Info:
Chairman/CEO   Jeff Dailey
N/A
N/A, CA N/A
1-888-327-6335

Farmers Insurance Reviews and Customer Comments

"After they insured my house over 3 years, they would no longer cover my roof because its over 15 years old."
Commented on 2018-11-08 14:03:28 EST
"Wanted to consolidate Insurance policies. Farmers agent gave nice speech about great service. Put three rental properties with them and an Umbrella Policy. Agent told me to be sure to cancel my policies with old carriers. He tried to get us to move our primary residence and another rental to a Farmers but I declined because they are in a high fire area category so I didnt want to risk losing coverage. Left those and auto with Allstate. Other rental properties were with different insurance companies because Allstate is cutting coverage in California. Anyhow, just got letter from Farmers that theyre canceling coverage due to the type of roofing on the rentals. Properties have flat roofs. Enclosed was letter saying I might get other coverage through agent. Fortunately, I hadnt canceled my policies with old carriers so I will stay with my old Insurance. Stay away from Farmers."
Commented on 2018-09-15 14:41:55 EST
"great company - The customer service is second to none"
Commented on 2018-09-10 17:26:04 EST
"after a few months they increased our rates by 10%"
Commented on 2018-08-29 07:11:28 EST
"I was rear ended 1st by someone also insured wFarmers. They never reimbursed me 850.00 for the rental car. I had to go to court for my neck and back injuries. They only paid part medical and I was awarded 1,500. Must of had a head injury, I was still insured wFarmers 3 years later when I was rear ended again by UI driver going 50mph. After physical therapy and 3 years treatment, I had to go to court to try and get a settlement, for more than 500.00 they were offering. They are only paying for 3 months of 3 years of treatment policy is up to 300,000. Farmers is claiming pre existing conditions. They are using the 1st collision lowballed against me, leaving me with medical bills and no ongoing treatment funds and award me 2,200 for my pain and suffering. My back will never be OK. Also never reimbursed me for the tow with my roadside service. 216.00, They are paying 3 months medical on the 3 years treatment. Nothing for mileage or gas for appointments. Nothing for medical supplies 60.00 tens unit back brace 30.00. Refused a rental car and left me stranded for 4-6 weeks wo a car Collision was very painful, but really doesn't compare to the pain that Farmers causes. Advice, steer clear of Farmers insurance"
Commented on 2018-08-13 10:06:30 EST
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