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Federated Review

Federated Company Overview

Customer Rating:
Rating: 1.535 Reviews Federated has received an average of 1.5 stars out of 5 based on 35 user reviews.

Company History:
Federated Insurance was founded in 1904 by a group of business people led by equipment dealer Charles I. Buxton. Years later Federated grew to become one of the first insurance agencies to cover property, liability, and health insurance under the leadership of Chairman, John A. Buxton. Jeffrey E. Fetters, the current Chairman, CEO, and President began his leadership at the end of 2012. Federated has nearly 2,300 employees, 568 marketing representatives nationwide and 430 affinity groups that exclusively rec..Read More

Lines of Insurance:
Health, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Federated Satisfaction Survey

Overall, how satisfied are you, with Federated?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Federated

Company Contact Info:
Chairman/CEO/President   Jeffrey E. Fetters
121 E. Park Square
Owatonna, MN 55060-0328
1.507.455.5200

Federated Reviews and Customer Comments

"Our business, workers comp, auto, and disability. Went through our first general audit, what a disaster, agent that is all to anxious to sell me insurance never lifted a finger to assist me through the audit process. Now Im faced with cancellations and poor communication. They need to show me something better soon for a chance at redemption"
Commented on 2019-01-26 07:56:04 EST
"sorriest health ins co out there manipulate the healthcare system customer so they federated never really pay anything If it's more than an office visit BEWARE"
Commented on 2016-08-09 09:33:12 EST
"Refuse to pay claim according to law."
Commented on 2014-07-26 06:01:00 EST
"Federated did not pay my claim or give me a reason why they did not pay my claim."
Commented on 2014-07-19 07:11:03 EST
"Our company left BCBS a few years ago. On our way back to BCBS. I understand you may experience a out of net work doctor BUT A COMPLETE MAJOR HOSPITAL. Dangerous insurance very poor coverage. "
Commented on 2014-04-09 17:48:06 EST
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