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Federated Review

Federated Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"Federated Insurance destroyed my familys business by hiring Insurance Office Services to write an inspection report. The agent lied on the report and Federated made this report public so no other insurance company would insure us. They scorched the earth so I couldnt price shop and theyre doing an audit to make sure they made enough money. This company is absolutely the devil incarnate, full of soulless automatons leaving away to make the filthy rich even richer."
Commented on 2019-06-17 11:29:29 EST
"Our business, workers comp, auto, and disability. Went through our first general audit, what a disaster, agent that is all to anxious to sell me insurance never lifted a finger to assist me through the audit process. Now Im faced with cancellations and poor communication. They need to show me something better soon for a chance at redemption"
Commented on 2019-01-26 07:56:04 EST
"sorriest health ins co out there manipulate the healthcare system customer so they federated never really pay anything If it's more than an office visit BEWARE"
Commented on 2016-08-09 09:33:12 EST
"Refuse to pay claim according to law."
Commented on 2014-07-26 06:01:00 EST
"Federated did not pay my claim or give me a reason why they did not pay my claim."
Commented on 2014-07-19 07:11:03 EST
"Our company left BCBS a few years ago. On our way back to BCBS. I understand you may experience a out of net work doctor BUT A COMPLETE MAJOR HOSPITAL. Dangerous insurance very poor coverage. "
Commented on 2014-04-09 17:48:06 EST
"Went in for a follow up appointment that ive been doing for yrs and never had a problem with to get my prescription refilled that ive been taking for a while...federated cigna is giving me the runaround to cover it...saying they havent recieved anything but yet my dr office has an eob showing where they did in fact get it and denied to pay for a simple follow up visit that everyone else has always paid. lame"
Commented on 2013-11-07 09:34:25 EST
"Provides reasonable quotes and coverage Then after agreements are signed and insurance in place The work very very hard at finding ways to up your premiums. Will charge you retroactively for the previous year upping your premiums even though you never filed any claim and have already paid the bill. Their internal offices/departments have seemingly poor communications with each other"
Commented on 2013-07-19 12:37:46 EST
"Do not trust this company they are only here for their own personal gain they do not care about their customers."
Commented on 2013-04-24 08:06:22 EST
"this company just look for money. a lot of tricks inside when you sign papers. It is really hard to contact them once you paid money."
Commented on 2012-05-27 21:46:32 EST
"Favors victim outrageous payout and huge increase in premiums"
Commented on 2012-05-09 16:39:21 EST
"Had 2 claims this last year a theft and Damage to RV both were taken care very fairly. Best company to get your business and life insurance from. "
Commented on 2012-02-07 12:44:35 EST
"Federated is not your typical insurance company. Instead of sneding an agent out to try and sell you a policy they send out a professional rep who spends time with you gathers information then makes intelligent recommendations. I paid a little more for my business insurance but it was well worth it."
Commented on 2011-11-03 10:24:59 EST
"This company is first class. They give you expert advise and are always there when you need them. They are not always the cheapest but you get what you pay for "
Commented on 2011-10-26 12:45:46 EST
" This is my ex-insurance company. I was in the hospital for two days. They refused to pay for one of those days. My out of pocket was 3000.00. So far I have paid almost 4000.00 out of pocket.Dont waste your money."
Commented on 2011-10-11 15:05:26 EST
"Worst claims processing ever they dont even quote correct benefits to providers on phone when your deductible out-of-pocket are met. Rarely is a claim paid right the first time. They will say anything to sell the employer the policy but do not pay claims according to it. If you want to spend all your time on the phone with an insurance company backpeddling while you are sick or injured this is the company for you"
Commented on 2011-09-26 10:51:52 EST
"Do not waste your money My employer chose this company to save money. Myself and another employee went to physicians listed on their website only to get a bill stating the physicians were out of network. I have spent many mornings on my day off speaking with the company about this issue. Three months later- no results. "
Commented on 2011-06-20 18:10:03 EST
"A small insurance company and the call center employees seem friendly. However, the managment is arrogant and rude. Your local area rep who you must go through to get coverage will tell you anything you want to hear to sell the policy. Then the true colors come out after you sign on the dotted line with this company."
Commented on 2011-02-09 14:00:08 EST
"Warning - They quote you a lower price then increase it the next year! Also you must put up with their constant harassment about life insurance. All this and poor claims service! No thank you. I would not buy from them again."
Commented on 2009-06-29 16:54:17 EST
"This company is great. They have great coverage and very good agents. The one claim I had was handled promptly and very smooth. I would reccommend them to anyone."
Commented on 2008-02-19 18:21:54 EST
"They spend all kinds of money on flyers and telling how good they are then don,t uphold there word. example they paid $0.99 sent me a bill of $1.89. The list goes on and on and the prices get bigger and bigger. mean while they pay less and less."
Commented on 2007-07-17 09:42:57 EST
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