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Fidelity Review

Fidelity Company Overview

Customer Rating:
Rating: 1.543 Reviews Fidelity has received an average of 1.5 stars out of 5 based on 43 user reviews.

Company History:
Founded 1847 as Chicago Title (a title insurance company) Fidelity, now a Fortune 250 company, has grown to include personal insurance as well as real estate related services...Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Fidelity Satisfaction Survey

Overall, how satisfied are you, with Fidelity?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Fidelity

Company Contact Info:
Chairman/CEO   Wm. P. Foley, II
601 Riverside Avenue
Jacksonville, FL 32204
888.934.3354

Fidelity Reviews and Customer Comments

"We had fire in a rental home and after multiple calls they sent an adjuster after 6 days. Very poor customer service. We will go with Farmers next."
Commented on 2013-07-03 07:09:16 EST
"I filed a theft claim and the company dropped me as a policy holder a month later"
Commented on 2013-05-07 10:13:14 EST
"Insurance rep was very young and inexperienced. Most work was passed on to another person delaying the process. Way too long to process claim. Antiquated system."
Commented on 2013-05-02 05:34:25 EST
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