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Fireman's Fund Review

Fireman's Fund Company Overview

Customer Rating:
Rating: 3.06 Reviews Fireman's Fund has received an average of 3.0 stars out of 5 based on 6 user reviews.

Company History:
Founded in 1863 in San Francisco, Fireman's Fund was named for an arrangement in which it paid 10 percent of its profits to widows and orphans of firefighters - a social mission that today provides millions of dollars in grants for equipment, training and educational programs to fire departments across the country.The Fireman's fund began to expand its lines of insurance beyond fire insurance in 1867. In 1991, Fireman's Fund joined the Allianz Group which serves over 78 million people and reaches more than ..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Fireman's Fund Satisfaction Survey

Overall, how satisfied are you, with Fireman's Fund?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
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    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
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  4. Overall, how satisfied are you, with your insurance company?
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  5. How likely are you to renew your insurance policy/policies with this insurance company?
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  6. Would you recommend this insurance company to your friends and family?
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  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Fireman's Fund

Company Contact Info:
CEO/President   Andrew Torrance
777 San Marin Drive
Novato, CA 94998
866.386.3932

Fireman's Fund Reviews and Customer Comments

"Fireman's Fund has been considered a premier company for many years. We had filed a claim back in 2008 and they handled the claim flawlessly. Very professional and very timely. The problem has come in this year 2015, when they sold the division to ACE another insurance co, however FF is still processing the claims with Ace's people. Now they are the complete opposite. Very unresponsive, took two weeks to hear from a agent after repeat calls. Has taken two plus months to get a denial of coverage. Pertinent "facts" have been ignored causing a decision for "non coverage". As a result we have a large "structural" very expensive home repair that has continued to be denied. "
Commented on 2015-12-08 07:45:24 EST
"They were a little slow in responding bit it was after a blizzard that involved the entire East coast. They covered all my costs without any complaints. The policy is a little bit more expensive than others but Firemanss Fund does offer full replacement."
Commented on 2011-06-27 17:42:58 EST
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