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Allianz Review

Allianz Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"Terms of annuity contract were not in any way as stated by representative at time of sale. The attitude of company service agents is reprehensible. I do not know why this company is even allowed to be in business. It would be of great service to the public to issue a fraud alert regarding Allianz. A search of their satisfaction index and legal issues could only further affirm this assertion."
Commented on 2016-02-19 18:41:42 EST
"Other driver reversed into my door but Allianz said 50?50?"
Commented on 2016-02-10 11:24:32 EST
"I have had a Long Term Care policy with Allianz for around 10 years. Was just informed that premium will go up by 75% approved by Texas TDI. If I opt out now I will be given a paid up policy with a limit to benefits equal to premiums paid even though the present value of such a benefit is tiny. No other company has asked for an increase anywhere near this. Increases average 10%. "
Commented on 2014-11-25 16:20:32 EST
"No matter what you send them it's not enough.They will delay delay delay payment of your claim using excuse after excuse that something is left unverified so as to not pay the claim. I'm over 90 days now and still they are not paying my claim."
Commented on 2014-11-08 11:55:48 EST
"We gave two LTC policies with Allianz and until the outsourced the claim processing to Univita I would have rated them 1. Once Univita started processing there are often excuses on why the claim takes so long to process and I'm talking 4/5 weeks. When you are trying to pay caregivers that is a very long time. With Allianz it was never later than 3 weeks. When you call to find out the reason for the delay you get the run around and never an answer. I would not recommend them only because of the delays."
Commented on 2013-06-21 18:10:58 EST
"Allianz will ILLEGALLY deny you your claim I came home from a trip to take care of an immediate family member who was suddenly diagnosed with cancer. I HAD 2 DIFFERENT PHYSICIANS FORMS DOCUMENTING THAT IT WAS NOT A PREEXISTING CONDITION and they still denied the claim saying that think it was a preexisting condition They say whatever they want and make you fill out all of these forms over months and harass your own doctors and then when the TRUTH is documented by physicians they IGNORE itIm in the process of filing with the Better Business Bureau and getting a lawyer."
Commented on 2012-08-06 23:04:47 EST
"totally reliable"
Commented on 2010-02-19 06:33:07 EST
"Agent misrepresented policy, customer service is lacking, management does not return phone calls."
Commented on 2010-02-05 14:13:22 EST
"No communication"
Commented on 2010-01-27 19:17:54 EST
"Allianz takes at least 4 weeks to process even a minimum claim. I am surprised that they sell themselves as #1 in Europe and #2 in the world!! definately not!!!"
Commented on 2009-09-14 02:28:29 EST
"My husband and I took out whole life insurance policies 21 years ago. My policy will soon expire because Allianz has used up all of my cash value for insurance expenses. I was not even notified that this was happening and now I must start all over again at age 47!"
Commented on 2009-09-12 13:25:27 EST
"I've had universal life and annuities with Allianz for several years and both products have performed exactly as they were guaranteed to perform."
Commented on 2008-12-23 00:02:56 EST
"We have had 3 allianz annuities for over 5 years and are well satisfied with their performance. We have earned a much higher rate of increase than all other investments."
Commented on 2008-12-17 13:15:41 EST
"Allianz has provided tremendous Indexed Annuities for me over the past 5+ years with great returns and guarantees. They have met all my expectations and been very responsive. My deceased husband began our relationship with an Allianz agent and I couldn't be happier with what they have done for me."
Commented on 2008-03-25 23:05:15 EST
"We have annuities with Allianz. We get different information each time we call. They never call back when they say they will. This group seems like they don't care at all about their customers, only their customer's money."
Commented on 2007-12-17 19:33:13 EST
"he fixed Index Annuity is a great Save investment."
Commented on 2007-08-31 13:07:35 EST
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