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GEICO Review

GEICO Company Overview

Customer Rating:
Rating: 3.0844 Reviews GEICO has received an average of 3.0 stars out of 5 based on 844 user reviews.

Company History:
Founder Leo Goodwin went into business determined that he could deliver automobile insurance at reduced prices by selecting prime customer groups and marketing directly to them. Goodwin succeeded in driving down operating costs and passed on the savings to policyholders up front as discounts. GEICO continues to find ways to manage its business costs in order to offer savings to customers today. In 1996, Warren Buffett purchased GEICO, as an indirect, wholly-owned subsidiary of Berkshire Hathaway, Inc. The i..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

GEICO Satisfaction Survey

Overall, how satisfied are you, with GEICO?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for GEICO

Company Contact Info:
Chairman/CEO   Tony Nicely
5260 Western Avenue
Chevy Chase, MD 20815
1-800-841-3000

GEICO Reviews and Customer Comments

"Geico inspected WRONG home and cancelled me what a nightmare to get re instated"
Commented on 2019-03-11 05:49:43 EST
"I had a hit and run accident while parked. Thank God no one was inside. Driver crashed head on into the front of my vehicle and dropped his plates. Went and filed a police report and called my insurnce and they could find info with those plates. That was in 2016. I happened to ask about this claim again in the start of 2018 and the rep gave me info on the man insurance so I could contact them. They send me a possible amount they could pay me for damages. I soon found out the guy called my insurance to file a claim against me for his damages. So they just closed the claim."
Commented on 2018-12-25 22:41:36 EST
"Gee, where do I begin From calling a tow truck from a city 1.5 hours away instead of in town 650,000 people right here, and hundreds of trucks with 20 minutes distance to failing to ensure the repair shop fixes a small, 3 day job in a week or less it's been more than a month and STILL hasn't been fixed to refusing to extend the rental car following their failure to ensure the job was completed in a timely manner, and to finally, for jacking my rates twice in two years by 30% for NO REASON WHATSOEVER while blaming it on all the rates are rising in your area -- that's just the way it is. I check with friends who are actuaries in the insurance industry. They say, Not true at all. I'll leave it to the readers to draw their own conclusions."
Commented on 2018-12-22 17:45:19 EST
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