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GEICO Review

GEICO Company Overview

Customer Rating:
Rating: 3.0825 Reviews GEICO has received an average of 3.0 stars out of 5 based on 825 user reviews.

Company History:
Founder Leo Goodwin went into business determined that he could deliver automobile insurance at reduced prices by selecting prime customer groups and marketing directly to them. Goodwin succeeded in driving down operating costs and passed on the savings to policyholders up front as discounts. GEICO continues to find ways to manage its business costs in order to offer savings to customers today. In 1996, Warren Buffett purchased GEICO, as an indirect, wholly-owned subsidiary of Berkshire Hathaway, Inc. The i..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

GEICO Satisfaction Survey

Overall, how satisfied are you, with GEICO?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for GEICO

Company Contact Info:
Chairman/CEO   Tony Nicely
5260 Western Avenue
Chevy Chase, MD 20815
1-800-841-3000

GEICO Reviews and Customer Comments

"I've been with GEICO since 1991, initial quotes on new autos are great. Never had a ticket or accident, yet my rates continue to double and triple. I'm now 65, and I can no longer be loyal to a company that is not loyal to me. Customer Service is no help when trying to figure out why my rates keep going up. Everything has to be done by phone. I will get a local company so I can make eye contact"
Commented on 2018-03-21 11:51:12 EST
"Overrated I have nothing against my agent but the corporation is horrible. Geico has the appearance of being a good company but once you get past the cute little mascot you see the reality. I was nearly killed in an auto wreck caused by a reckless driver. When I gave my recorded statement, to the corporate operator, the person wouldn't listen, mumbled and could barely speak in coherent sentences. The company acts like they are on your side and will investigate a claim. They don't. They blindly believe flawed, bias, police reports, instead of using hard, scientific evidence. That takes too much time as I was told. They do nothing to protect you as a loyal customer. Right when you think everything is fine, they double or triple your policy for at least 3 years to recoup the costs. Avoid this company."
Commented on 2018-03-06 08:34:02 EST
"Initial quote for first year was great. At renewal they increase premiums 30% with no change in property, vehicles or drivers. Nice hook leading in then rip you on premiums. Excuse given....cost of lumber in my area increased."
Commented on 2018-02-22 14:12:10 EST
"GEICO falls very short of providing excellent customer service. The claims people can treat you like gold, but when it comes to getting a check for your damages, they drag their friggin' feet"
Commented on 2018-02-22 12:11:02 EST
"Good company with reasonable price and renewable rate, recommended."
Commented on 2018-02-15 15:17:04 EST
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