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Allstate Insurance Review

Allstate Insurance Company Overview

Customer Rating:
Rating: 2.51282 Reviews Allstate Insurance has received an average of 2.5 stars out of 5 based on 1282 user reviews.

Company History:
Allstate was originally founded in 1931 by Sears Roebuck. In the 1980's shares of Allstate were distributed to Sears' Shareholders. Allstate became a publicly traded company in 1993.Allstate's general sales manager Davis W. Ellis created the company's "You're in Good Hands with Allstate" slogan in 1950. At the end of 2013, Allstate's total assets equaled out to 123.5 billion dollars. In 2014 Allstate ranked number 92 on the Fortune 500 list as it is the third largest U.S. personal lines insurer. The Allstat..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY, CANADA

Allstate Insurance Satisfaction Survey

Overall, how satisfied are you, with Allstate Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Allstate Insurance

Company Contact Info:
President and Chief Executive Officer   Don Civgin
2775 Sanders Road
Northbrook, IL 60062-7127
847-402-5000

Allstate Insurance Reviews and Customer Comments

"Over two months ago we had EVERYTHING in our storage unit at the apartment complex where we lived STOLEN. We filed a police report and are still trying to get this settled... they find one reason after another NOT to settle it... they ask over and over what was taken... and some of the questions are ridiculous Who counts the number of books you put into a box and how much you paid for each book in the box We used the storage unit so we would not have boxes sitting all over our apartment. As we emptied boxes and bins, we took more up and emptied them, or we would have lost more. As it is, we lost many, many items belonging to my late husband..HIS father, who died when my husband was 5 years old, my sons late wife, items belonging to my parents, my late husband's parents and items that belonged to my brothers and sisters... ALL of whom are gone. My son's late wife's belongings are GONE. We had antiques that are GONE They ask and reask what is missing...just as if they are trying to 'catch' us in a lie INFURIATING"
Commented on 2016-11-09 12:40:46 EST
"Allstate does not pay there claims."
Commented on 2016-10-26 17:49:37 EST
"Excellent customer service"
Commented on 2016-10-09 04:00:25 EST
"Be careful, after canceling insurance they keep charging you. Also even if you pay your insurance in Full they will try to enroll you in automatic renewa. Without authorization you will receive a Confirmation Notice for the Recurring Credit Card Plan. They were able to get my credit card info from their file since I used that card to pay in full my policy. By the way, they charged me 15 extra for paying in full. The email states that you have 30 days to cancel what they just enroll you without you knowing. Once I complaint aggressively they apologize. You can tell that that's how they do business, if you don't check you get enrolled. They are deceiving and not a good company."
Commented on 2016-09-28 08:30:12 EST
"They don't want to pay on any claims, and if you have them come to assess a situation, they file it as a claim, even though they don't pay a dime, and inhibit you from trying to get quotes from other companies."
Commented on 2016-09-19 18:29:33 EST
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