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Allstate Insurance Review

Allstate Insurance Company Overview

Customer Rating:
Rating: 2.51323 Reviews Allstate Insurance has received an average of 2.5 stars out of 5 based on 1323 user reviews.

Company History:
Allstate was originally founded in 1931 by Sears Roebuck. In the 1980's shares of Allstate were distributed to Sears' Shareholders. Allstate became a publicly traded company in 1993.Allstate's general sales manager Davis W. Ellis created the company's "You're in Good Hands with Allstate" slogan in 1950. At the end of 2013, Allstate's total assets equaled out to 123.5 billion dollars. In 2014 Allstate ranked number 92 on the Fortune 500 list as it is the third largest U.S. personal lines insurer. The Allstat..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY, CANADA

Allstate Insurance Satisfaction Survey

Overall, how satisfied are you, with Allstate Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Allstate Insurance

Company Contact Info:
President and Chief Executive Officer   Don Civgin
2775 Sanders Road
Northbrook, IL 60062-7127
847-402-5000

Allstate Insurance Reviews and Customer Comments

"My 23 year old daughter is married, has changed her name, and she and her husband have their own place. Allstate refuses to remove her from my policy because she is a young driver. I am not insuring any vehicles she has ever driven and obviously since she does not live with us and is married, she does not use our insured vehicles. For nearly three months now, I have been given the runaround by Allstate and they still have not removed her from my policy as a driver, which I know allows them to First, they insisted they needed her new address, which I thought was none of their business, but I provided it. When I asked them afterward why she was still listed on my policy, they said they now needed the name of her new insurance company and the policy number. This is absolutely insane. If they are so interested, they can do some research and find it. I am not going to butt into my daughter's and son-in-law's personal financial information. I do not see how Allstate can argue they are at risk--if she is no longer on my policy, than obviously they do not cover her if she was involved in an incident, so where is their liability Looks like nothing but a greedy money grab to me."
Commented on 2018-11-23 13:55:54 EST
"Tried to insure my new home. They gave me the run-around for over two months, made me jump through dozens of hoops, had to send photos and reports, and then they refused to insure my home. HUGE waste of time and effort. VERY disappointing, good hands my ss"
Commented on 2018-09-13 07:52:33 EST
"It took too long to complete the claim . I had to talk to too many people and l could never get them on the phone, l didnt like how they talked to me . I have been with Allstate for about fifty years was told that didnt matter.Very I satisfied with how it was handled .I also have two homes insured with Allstate ,"
Commented on 2018-07-12 08:03:50 EST
"Simply gonna be honest folks they are a a changed company,after 25 years they in the last year are now a loss prevention company. Dont ever believe you will be in good hands. They dont even hire their own claims adjusters they will send out an inspector and you will be treated rude and you will not have any rights to debate your issues so do not try so do not sign with Allstate. I am telling you they are not the Allstate we have had 25 years, they are smiley office faces that hire outsiders to stab you in the back if you file a claim so you might forgive your moms friend or cousins friends in the smiley face office.DO NOT USE"
Commented on 2018-06-19 07:04:57 EST
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