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Genworth Life & Annuity Review

Genworth Life & Annuity Company Overview

Customer Rating:
Rating: 2.536 Reviews Genworth Life & Annuity has received an average of 2.5 stars out of 5 based on 36 user reviews.

Company History:
The Life Insurance Company of Virginia was founded in 1871. In 1986 the company was acquired by Combined Insurance and then in 1996 the Virginia life was acquired by GE Capital. In 2004 various insurance businesses of GE combined to form Genworth Financial, which is now a Fortune 500 company and operational in over 25 countries. ..Read More

Lines of Insurance:
Long Term Care, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Genworth Life & Annuity Satisfaction Survey

Overall, how satisfied are you, with Genworth Life & Annuity?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Genworth Life & Annuity

Company Contact Info:
President/CEO/Chairwoman   Pamela S. Schutz
6620 West Broad Street
Richmond, VA 23230
888-436-9678

Genworth Life & Annuity Reviews and Customer Comments

"Repeated outrageously high premium increases of more than 100 pct. Justification is expectation of increased payouts as calculated by their own in house experts what a surprise."
Commented on 2020-01-07 11:50:49 EST
"My parents payed for over 20 years on a LTC policy. Initating a claim was horrible. Even after satisfying the 100 eating period they can't make timely payments. Genworth sucks."
Commented on 2019-11-22 12:48:27 EST
"I cancel my policy, for future payments.. I Have a large balance, 14 years, never used the insurance. Can not get my money back... Would not recommend this insurance. Payments almost doubled. when I turned 70."
Commented on 2017-10-12 14:51:09 EST
"We bought Long Term Care and they have had to revise policy 2 times in 3 years. Very poor planning on their part and the increases aren't insignificant. Their actuaries don't know what they are doing."
Commented on 2017-04-01 15:06:06 EST
"Difficult to contact for changes or questions."
Commented on 2017-02-06 16:01:47 EST
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