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GMAC Auto Insurance Review

GMAC Auto Insurance Company Overview

Customer Rating:
Rating: 2.589 Reviews GMAC Auto Insurance has received an average of 2.5 stars out of 5 based on 89 user reviews.

Company History:
Founded in 1919 as a subsidiary of General Motors, GMAC currently operates in approximately 40 countries. 51 percent of GMAC was recently sold to an investor group led by Cerberus Capital Management, L.P...Read More

Lines of Insurance:
Auto

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

GMAC Auto Insurance Satisfaction Survey

Overall, how satisfied are you, with GMAC Auto Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for GMAC Auto Insurance

Company Contact Info:
CEO   Eric Feldstein
500 W 5th Street
Winston-Salem, NC 27102-3199
(877) 468-3466

GMAC Auto Insurance Reviews and Customer Comments

"GMACNational GeneralIntagon Ins.. Winston Salem, NC refused to pay a claim called me a liar about the BEL of my vehicle while I was with my son who was in ICU. Items stolen I provided LE Serial Numbersbrandsetc. of stolen property Horrible experience, however there is more. My son is in a Hospital Bed a piece of cement holding his knee togethertreatment for Mersa and taff infection and will need his 8th knee replacement when possible. This Insurance company after 6 years decided to charge me a premium because he s lving with me. He has a state id, no lcense and can not operate a vehicle, due to his condition-in fact has to ride in the back of an SUV for doctor appointmentsetc. I paid almost 600.00 just because he is living with me. They should e forced to pay this back, now they have sent me a monthly premium for 287.00-again because my son remains in a hospital bed. What do you do about a company who does this to a 72 year old and the yearly premimum would be 14th of my yearly fixed income. PLEASE DO NOT GET INSURANCE WITH THIS COMPANY RIPPRED OFF AND REPORTING TO INSURANCE COMMISSIONER."
Commented on 2016-12-02 11:33:45 EST
"Now known as National General Insurance, I really like the fact that their policy is for a full 12 months. Most companies are for only 6 months so they can raise your rates more frequently. I have been with GMAC/National General for over 25 years. The few times I have had to contact customer service, they were helpful, knowledgeable, and took care of my question quickly. "
Commented on 2015-08-04 23:30:35 EST
"Claims filing was a nightmare with very unsatisfactory offer and no negotiating for a fair compensation"
Commented on 2015-01-21 07:37:10 EST
"I was reared ended by another motorist out of state while on vacation. I notified the company of the accident. I wasn't making a claim I was just notifying them of the accident. GMAC raised my rate by 40% denied the claim I didn't put in for dropped collision from my insurance and questioned me about being out of state on Father's Day. They were happy taking my money for over 3 years. The moment I was involved in a rear end collision mind you I was rear ended they questioned it. This company is lousy do no business with them. GMAC or Nation General."
Commented on 2014-08-22 16:37:36 EST
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