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Great West Life Review

Great West Life Company Overview

Customer Rating:
Rating: 1.0102 Reviews Great West Life has received an average of 1.0 stars out of 5 based on 102 user reviews.

Company History:
The Great-West Life Assurance Company was founded in Winnipeg in 1891. Now Great-West Life Assurance is the leading insurer in Canada. The company and its subsidiaries serve over 12 million people. Great-West Life has operations in the United Kingdom, Germany, Isle of Man, and Ireland through its subsidiaries. Great-West Lifeco (parent company) has operations in the US, Canada, Asia, and Europe. Great-West Lifeco and its subsidiaries are member of the Power Financial Corporation group of companies...Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Great West Life Satisfaction Survey

Overall, how satisfied are you, with Great West Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Great West Life

Company Contact Info:
CEO   Allen Loney
100 Osborne Street North
Winnipeg, CANADA R3C 3A5
204-946-1190

Great West Life Reviews and Customer Comments

"Been waiting 2 months to hear that they have requested yet more paperwork from my doctor I was told I would get a call the following Monday to get an answer heard nothing left multiple voicemails finally on the Thursday I got ahold of them still no answer Bills are stacking up and I've yet to hear an answer They don't care so mad"
Commented on 2018-05-10 22:21:16 EST
"Unfortunate my husband has group plan with this company. They provide the worst customer services, the hotline is often get disconnected. They will do everything to refuse claims .I just hoping my husbands company will chose another insurance company with credibilities. I cant wait this nightmare will end soon."
Commented on 2018-04-12 09:44:42 EST
"They will do anything to deny your claim and they will find any reason to do it Worst experience I ever had EVER"
Commented on 2018-04-11 07:29:32 EST
"Their customer service SUCKS and the company policy is terrible."
Commented on 2018-02-21 11:10:22 EST
"My work just switched to Great West Life Assurance sic. It took two months for anyone to issue us cards, or even mention the change. After two months we were told to go to the website with any and all inquiries. The secrecy around how the premiums are calculated makes me very suspicious. No one will tell me how they arrive at the monthly premiums. They just say here's what you owe every month and don't provide any justification for it. My employer, the insurance broker they hired, and Great West Life all claim that this information is classified and they cannot tell me. I am the one paying for this. I will either be told how the premiums are calculated, or I will go to part-time or change jobs. I refuse to just be told an arbitrary number is my premium without any math to back it up. As my math teacher always said, if you don't show your work explain how you arrived at that answer then you don't get the marks. If they want to keep the math secret, they will get nothing from me."
Commented on 2017-10-05 10:55:44 EST
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