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Great West Life Review

Great West Life Company Overview

Customer Rating:
Rating: 1.094 Reviews Great West Life has received an average of 1.0 stars out of 5 based on 94 user reviews.

Company History:
The Great-West Life Assurance Company was founded in Winnipeg in 1891. Now Great-West Life Assurance is the leading insurer in Canada. The company and its subsidiaries serve over 12 million people. Great-West Life has operations in the United Kingdom, Germany, Isle of Man, and Ireland through its subsidiaries. Great-West Lifeco (parent company) has operations in the US, Canada, Asia, and Europe. Great-West Lifeco and its subsidiaries are member of the Power Financial Corporation group of companies...Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Great West Life Satisfaction Survey

Overall, how satisfied are you, with Great West Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Great West Life

Company Contact Info:
CEO   Allen Loney
100 Osborne Street North
Winnipeg, CANADA R3C 3A5
204-946-1190

Great West Life Reviews and Customer Comments

"Bought 15 year term policy. The 15 years just ended. They just drafted quadruple my monthly payment. I called and they said I'm now in my 16th year of my 15 year policy. They said it my responsibility to cancel the policy after fifteen years. Slimy."
Commented on 2016-10-12 12:36:28 EST
"Typical Insurance Company that very happy to accept your premiums. When they loose their highly calculated gamble do not expect to be paid."
Commented on 2016-04-02 11:57:01 EST
"Was on LTD for mental health issues and chronic pain ..they were good to get me back to work however they deny chronic pain it is the same disorder >Went back to work employer requested more easeback which was denied .I wasn't placed in position that I had applied for duty to accomodate ..>And cut off LTD prematurely...didn't get the job and deemed unable to work in occupation "
Commented on 2016-03-30 15:34:44 EST
"This was a life insurance policy my mother took out to help pay for her final expenses. I called the company multiple times to get a copy of the policy...they stated it couldn't be emailed and had to be mailed but it never arrives. Now that Mom has passed away, I called to get a claim form. They state that it will take 7-10 days before they can email me the claim form and that they can't tell me if it will take a week or a year to process the claim once they receive the claim form and death certificate back. So much for helping to pay for the final expenses. We will be lucky to get anything from them."
Commented on 2015-10-29 17:35:51 EST
"My workplace chose this company and changed to them as opposed to any of the others out there. Apparently they are all the same I remember the last one as being no better. I have a claim with them from a short term disability to a now long term disability. If you can't breathe, you can't work. One would thinkIt has been the worst experience of my life. I found with no help from my workplace Health and Welfare committee and from being thoroughly frustrated with them that there is an ombudsman for them and although it takes time to get a reply, I did feel somewhat satisfied, the first time The second time I realised that the contract written between GWL and my employer gave them certain rights and tends to leave me hanging Just Google Great West Life Ombudsman and write them a letter. I find if you keep at them they will respond Good luck and Chin up"
Commented on 2014-12-12 13:51:00 EST
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