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Great West Life Review

Great West Life Company Overview

Customer Rating:
Rating: 1.0115 Reviews Great West Life has received an average of 1.0 stars out of 5 based on 115 user reviews.

Company History:
The Great-West Life Assurance Company was founded in Winnipeg in 1891. Now Great-West Life Assurance is the leading insurer in Canada. The company and its subsidiaries serve over 12 million people. Great-West Life has operations in the United Kingdom, Germany, Isle of Man, and Ireland through its subsidiaries. Great-West Lifeco (parent company) has operations in the US, Canada, Asia, and Europe. Great-West Lifeco and its subsidiaries are member of the Power Financial Corporation group of companies...Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Great West Life Satisfaction Survey

Overall, how satisfied are you, with Great West Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Great West Life

Company Contact Info:
CEO   Allen Loney
100 Osborne Street North
Winnipeg, CANADA R3C 3A5
204-946-1190

Great West Life Reviews and Customer Comments

"Provided GWL with all dr reports paid for out of pocket, and required paperwork. Filled it out honestly and completely. Received short term disability,when they were told my injury was permanent and I would not be able to resume my date of accident job, they reviewed my file called to tell me they had made an error I wasnt elidigable for my payments and demand I pay back the money while I am unemployed and unable to work. They made a mistake and I am now on the hook for five thousand dollars due to thier error. Rude staff took 25 weeks to discover thier error and I am suppose to fix it. If I had done my job like they have done theirs I would have been fired for incompetence. Most unprofessional company ever."
Commented on 2019-02-11 13:02:26 EST
"Absolutely terrible company to deal with. Very unfortunate that my work gives me benefits with them. I spent 500 on glasses eye exam which under my plan ARE covered and I get a letter saying that my insurance was supposedly terminated even though it was not as I am still working for my employer and the coverage is still active. Customer service is also very unhelpful and it can take weeks if not months to get certain claims processed. Avoid at all costs"
Commented on 2019-01-11 18:34:12 EST
"Even after pre-determination of expenses they still put my claim on hold and I had to fight with them. They have never covered any of my meds...when asked why they said we just dont cover them. My Doctor has appealed, I have appealed and they STILL refuse coverage. I am going to opt out of my benefits with my company if I can and buy my own. Its more expensive yes, but I have had such terrible experiences personally I would not recommend if you need any kind of medical or dental support. Sadly."
Commented on 2018-12-17 19:44:22 EST
"Cruel people. Liars. Do not care about the health of clients. Yelled at me. Threatened me. Constantly harass me."
Commented on 2018-10-31 07:05:12 EST
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