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GuideOne Insurance Review

GuideOne Insurance Company Overview

Customer Rating:
Rating: 2.0100 Reviews GuideOne Insurance has received an average of 2.0 stars out of 5 based on 100 user reviews.

Company History:
Founded in Iowa in 1947, GuideOne has always been a niche insurance provider, specializing in churches, senior living communities, private schools and colleges, and people of faith. GuideOne create the GuideOne Center for Risk Management in 1999 to assist faith organizations safeguarding their ministries. In 2011, 2012, and 2013, GuideOne was named a "Top 50 Performing insurer"out of over 3,000 other companies by the Ward Group. ..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

GuideOne Insurance Satisfaction Survey

Overall, how satisfied are you, with GuideOne Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for GuideOne Insurance

Company Contact Info:
President/Chairman/CEO   Jim Wallace
1111 Ashworth Road
West Des Moines, IA 50265-3538
877-448-4331

GuideOne Insurance Reviews and Customer Comments

"Run"
Commented on 2018-05-08 19:10:30 EST
"The claims service is pretty good, but they're changing everything. A lot of new people who don't know church business and it sounds like they're trying to get out of church and school business."
Commented on 2018-03-13 09:35:30 EST
"GuideOne has totally changed the last year or so - new management across the board. Their focus is moving away from churches to high risk entities, and they're already struggling financially having recently moved to A- with a negative outlook."
Commented on 2018-01-04 09:25:12 EST
"Guide One doesn't honor their policies. They are a scam. You will regret having a policy with their company."
Commented on 2017-10-28 21:36:30 EST
"Here's the Punch line to the Joke Guide One Cares, Providing Projection for people who make a difference. False Statement in my experience"
Commented on 2017-10-12 21:24:46 EST
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