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Hartford Insurance Review

Hartford Insurance Company Overview

Customer Rating:
Rating: 2.0593 Reviews Hartford Insurance has received an average of 2.0 stars out of 5 based on 593 user reviews.

Company History:
The Hartford Fire Insurance Company was founded in 1810 by a group of merchants. The company formed The Hartford Accident and Indemnity Company in 1913 and acquired The Columbian National Life Insurance Company in 1959. In 1970 ITT made the largest corporate takeover in US history by acquiring The Hartford. Hartford became independent again in 1995 when ITT streamlined its operations and released a couple of its subsidiaries. In 2013 The Hartford sold its retirement plans to Mass Mutual, its life insurance ..Read More

Lines of Insurance:
Auto, Health, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NH, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Hartford Insurance Satisfaction Survey

Overall, how satisfied are you, with Hartford Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Hartford Insurance

Company Contact Info:
CEO   Christopher J. Swift
One Hartford Plaza
Hartford, CT 06155
1-860-547-5000

Hartford Insurance Reviews and Customer Comments

"Worst customer service ever. Been dealing with a hail claim since June. Staff is extremely slow to respond, one says our deductible was waived due to monetary value of claim then when it gets turned over to another she says it is not and reduces our claim by deductible. Then she erroneously tells me they overpaid us by more than 15,000. I have to do her job and show her she was wrong. No apologies from anyone for their errors. Have to call to get updates because they wont respond to emails. Hartford is the absolute worst homeowners insurance to deal with. They are cheaper for a reason. Do not get stuck with them because if you have a claim you will lose your mind dealing with them. Still dont have it settled after more than five months. First claim like this we have ever had to deal with and I pray we never have to go through this again."
Commented on 2018-11-25 11:18:07 EST
"tons of red tape and useless paperwork... Even after I cancelled they kept sending me documents for a long time and threatend to 'back charge' me if I failed to fill out the documents and send them in on time. No claims ever made, just nonsense red tape paper work. I do not recommend this organization. They seem to have a rip off approach. Not happy with their services at all."
Commented on 2018-10-25 15:36:27 EST
"Have been with them over 50 years never had a claim. My first claim due to a tornado. Claims is a nightmare. Its a joke they jerk you around dont return calls act like youre stupid incompetent have different people call you and they dont know anything about your claim. Shingles have been discontinued and they say I have to pay for repairs. Cant find a roofer to repair because it cant be repaired due to discontinued shingles."
Commented on 2018-10-23 02:33:57 EST
"we have had service with them nearly 20 years and only made two claims where payment was needed..the most current was the hail storm this week...our policy expires next month and they wont renew us due to the two claims. we are without insurance since the work that needs to be done wont be completed before the policy lapses and no company will cover us with the damages still outstanding...what a way to treat long term customers"
Commented on 2018-08-10 16:55:43 EST
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