Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

Hartford Insurance Review

Hartford Insurance Company Overview

Customer Rating:
Rating: 2.0560 Reviews Hartford Insurance has received an average of 2.0 stars out of 5 based on 560 user reviews.

Company History:
The Hartford Fire Insurance Company was founded in 1810 by a group of merchants. The company formed The Hartford Accident and Indemnity Company in 1913 and acquired The Columbian National Life Insurance Company in 1959. In 1970 ITT made the largest corporate takeover in US history by acquiring The Hartford. Hartford became independent again in 1995 when ITT streamlined its operations and released a couple of its subsidiaries. In 2013 The Hartford sold its retirement plans to Mass Mutual, its life insurance ..Read More

Lines of Insurance:
Auto, Health, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NH, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Hartford Insurance Satisfaction Survey

Overall, how satisfied are you, with Hartford Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Hartford Insurance

Company Contact Info:
CEO   Christopher J. Swift
One Hartford Plaza
Hartford, CT 06155
1-860-547-5000

Hartford Insurance Reviews and Customer Comments

"Some of the WORST customer service I've ever experienced You are treated as though your bothering them and have to send the same information via email over and over and over and over....>HORRIBLE. I was able to get the accident report in 3 days and it took them 10. Believe me, you need to do all the work yourself and then they do nothing to help assist you. Spend you money elsewhere. Also, they do not use OEM real parts for your repairs. You get a sub-standard China made item that doesn't match. "
Commented on 2016-05-16 11:03:28 EST
"After a 2014 RV Fire due to a wiring malfunction, the Hartford despite full coverage and premiums for $85,000. they offered $13,000 initially to pay claim. After two years of stonewalling to settle, CA Insurance Commission got involved, and we managed to settle 4/516 for only $35,000. Hartford totally resisted paying a fair settlement and forced a mediation settlement. Policy does not allow choices."
Commented on 2016-05-11 17:50:51 EST
"the objective of their customer service reps is to insult your intelligence while NOT answering your questions"
Commented on 2016-04-04 14:43:04 EST
"They decided to send a survey company out to look at our home. Now they have a long list of things they want "fixed." It sounds like sour grapes but our insurance agent is annoyed with them too because of this. "
Commented on 2016-02-02 08:39:08 EST
View All Comments
Read Reviews From Your State: