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Horace Mann Review

Horace Mann Company Overview

Customer Rating:
Rating: 2.0201 Reviews Horace Mann has received an average of 2.0 stars out of 5 based on 201 user reviews.

Company History:
Founded 1945, Springfield, IL, as an auto insurance provider for teachers. Today it's the largest multi-line insurance firm in the U.S. serving teachers...Read More

Lines of Insurance:
Auto, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Horace Mann Satisfaction Survey

Overall, how satisfied are you, with Horace Mann?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
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    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Horace Mann

Company Contact Info:
President   Louis G. Lower
One Horace Mann Plaza
Springfield, IL 62715-0001
800-999-1030

Horace Mann Reviews and Customer Comments

"denied, rude and sarcastic. horrible company. DO NOT GET INSURANCE FROM THIS COMPANY"
Commented on 2018-05-18 01:15:40 EST
"I have a 403b with Horace Mann because of the school system I worked for. I retired and requested a direct rollover of my annuity account to a large credit union IRA - 2 months ago. Horace Mann has stalled and lied repeatedly about paperwork sent by the large credit union. They have yet to send my money over to the new institution, and it's value is dropping. I am filing complaints with SEC, FINRA,my former employer and my congressman for the unethical, dishonest treatment. WARNING to Horace Mann investors. Beware - they will put you through the ringer if and when YOU decide to manage your money. Agent was insulting - told me that I would regret moving my account. He was wrong."
Commented on 2018-04-20 11:13:25 EST
"Horace Mann Insured drivers should have to drive with their hazard lights turned on all the time to let other drivers know to stay away. You do not want to be in a collision with a Horace Mann driver because little do they know, they are pretty much uninsured. Our car was hit by a Horace Mann customer. Even though Horace Mann's driver was ticketed at the scene they refused to take responsibility for the accident until a week later leaving us without a car. After four weeks of trying to get them to repair the car we were forced into having the car totaled because they refused to pay for the repair even though it was below 75% of the cars value. Once we agreed to a price for the settlement check they shorted it by nearly 500. Now we are going to be forced to sue the driver and her insurance company for much more than all of this should have cost."
Commented on 2017-11-14 17:06:08 EST
"Customer Service department has been replaced with the Customer Abuse Department."
Commented on 2017-04-20 06:42:16 EST
"Ive had an auto policy with this company for over 6 months now and Im actively looking for a different company. Ever since having this company I have had problems since the first month. My payments are due same day every month with is automatically withdrawn. Being that each month my payment method is different BUT still ON TIME NEVER LATE, my agent had the nerve to tell me that i may get dropped due to changing the way I pay What the heck does is matter how i pay as long as its paid on time Another issue when i first got the policy i told them i wanted the EXACT same coverage from the insurance i was changing from...wish was including roadside assist a couple months into being with the company one of my vehicles broke down in the middle of the road..i called the number on the insurance card and guess what My car WAS NOT covered like previously told and i had to pay out of pocket to get my car towed down the street. This is the WORST experience Ive had with an insurance company ever Would never recommend anyone. Only good thing about this company is the rates are pretty decent considering the limits they give you."
Commented on 2017-03-16 14:32:15 EST
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