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Humana Review

Humana Company Overview

Customer Rating:
Rating: 1.5232 Reviews Humana has received an average of 1.5 stars out of 5 based on 232 user reviews.

Company History:
Founded in 1961, Humana is the official health insurance provider to the PGA and Champions golf tours. Humana was originally founded as a nursing home company under the name Extendicare by David A. Jones, Sr. and Wendell Cherry. In 1972, Extendicare began to move away from the nursing home chain and started to purchase hospitals. It quickly became the world's largest hospital company in the 1980's. The Corporate name of the company was changed to Humana Inc in 1974. Humana took over American Medicorp Inc. i..Read More

Lines of Insurance:
Health, Life

States licensed to sell insurance in:

Humana Satisfaction Survey

Overall, how satisfied are you, with Humana?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Humana

Company Contact Info:
President/Chief Executive Officer   Bruce D. Broussard
500 West Main Street
Louisville, KY 40202

Humana Reviews and Customer Comments

"Humana gold plus hmo patients with Apple devices are unable to access their health information online. Humana and Apple not compatible. Broward county Florida . Been many months and still no fix."
Commented on 2018-01-30 16:03:11 EST
"Most of humana's employees are incompetent liars. I use my old cellphone to record all conversations with them. They will suddenly become more helpful when you tell them that you have recorded all communications with them. It's the only way to fight back for the illegal and unethical treatment. I have been through 2 evil health insurance companies and I figure it's time to let a new one screw me over. Medicareless doesn't care and makes it difficult to file complaints."
Commented on 2017-11-29 13:51:30 EST
"wonder why Humana charges more for their perscriptions than walmart"
Commented on 2017-11-15 11:46:05 EST
"I had a physical done in December. I got medicare because of a kidney transplant in October a few months before. Medicare wouldn't pay for my physical because it wasn't their special physical you are suppose to have as your first one with Medicare. NO ONE TOLD ME ABOUT THIS. Since Medicare didn't pay for it Humana should have. They refuse to because Medicare should of. I explained to them that I didn't get the service that Medicare pays for. I am still dealing with it almost a year later. They are giving me the run around for 300. And of course I have already paid my drs office for it because they were going to turn it into collections. They ask for information from Medicare and they want me to appeal it and everything I give them is not what they needed or what will work for them. So they are just giving me the run around because they don't want to pay for it. NEVER GET HUMANA"
Commented on 2017-10-25 16:36:44 EST
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