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ING Insurance Review

ING Insurance Company Overview

Customer Rating:
Rating: 2.052 Reviews ING Insurance has received an average of 2.0 stars out of 5 based on 52 user reviews.

Company History:
A top-5 provider of retirement services and life insurance in the U.S. and #13 in the Fortune 500...Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

ING Insurance Satisfaction Survey

Overall, how satisfied are you, with ING Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for ING Insurance

Company Contact Info:
Chairman/CEO   Tom J. McInerney
5780 Powers Ferry Road, NW
Atlanta, GA 30327-4390
866-723-4646

ING Insurance Reviews and Customer Comments

"My husband has this insurance for his work for life short term and long term disability. He was off work for over a year from a medical condition and this company took forever to pay the claim and then after a year of paying every month they refused to pay for the last month and we had to file an appeal to get our money. My husband went back to work and worked for a year before having another medical condition that is keeping him out of work. He has been in the hospital 3 times and it is now over three months and they have not sent us a dime. They have excuse after excuse not to pay. This is something we pay into so that we have un income if there is a medical issue keeping him out of work but this company has the worst service and takes forever to process you claim and finds any reason not to pay. We have not choice to deal with this company sense it is through my husbands employer but I would not recommend them to anyone. "
Commented on 2014-11-21 23:47:30 EST
"Just wanted to cash in a policy. They will not respond to me or a local licensed ING agent"
Commented on 2014-06-10 04:50:14 EST
"They have 34000 of mine and say I have no money coming to me when I close the account? I am retired Army and can not afford to loose that much money. And they want to charge me 25 for a copy of the policy so I can have a lawyer check it out? "
Commented on 2014-01-07 11:55:50 EST
"As a teacher I am swapping my ING account to another provider and am furious how they are using stall Tactics and holding my money. My financial person said they are the only company he knows of that actually hold Money for 21 days. It's horrible. They keep saying they don't have this or don't have that...my new company processes business in 24 hours. And sent them required forms the next day.....what a joke"
Commented on 2013-09-21 09:57:55 EST
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