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Kaiser Foundation Health Plan Review

Kaiser Foundation Health Plan Company Overview

Customer Rating:
Rating: 3.049 Reviews Kaiser Foundation Health Plan has received an average of 3.0 stars out of 5 based on 49 user reviews.

Company History:
Founded in 1945 by Henry J. Kaiser and Sidney Garfield, the company originated as a 12-bed hospital in the Mojave desert. Modern Kaiser Permanente was born in 1952 when the name of the established Health Plan and Hospitals were changed from Permanente to Kaiser and the medical group chose to keep the Permanente name. Today, it is a nonprofit public-benefit corporation with contracts for individuals and groups to arrange comprehensive medical and hospital services and operates full-service hospitals nationw..Read More

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Kaiser Foundation Health Plan Satisfaction Survey

Overall, how satisfied are you, with Kaiser Foundation Health Plan?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Kaiser Foundation Health Plan

Company Contact Info:
CEO/Chairman   Bernard Tyson
1 Kaiser Plaza, 21B
Oakland, CA 94612

Kaiser Foundation Health Plan Reviews and Customer Comments

"kaiser expects its customers to administer and manage their membership services. You have to argue with incompetent assistants who do not care about your health. I have been hung up on by Kaiser because they do not know what to do about their own broken software, their workflows that lead you to a dead end. Over and over I spent hours on the phone navigating to understand what it will cost, out of pocket, deductibles for specific services. When you ask for information about what something will cost, kaiser sends you in a circle telling you to call a different department. Then you arrive at SALES who sends you back to where you started. You think you arrive with someone helpful who provides sound guidance, to find out it was all an experiment and you are back to square one again. Cannot get medical records, cannot find recorded imaging. It is an absolute mess."
Commented on 2019-07-12 20:25:00 EST
"Kaiser Permanente has been a great HMO for me. I had Kaiser when I was in California, Virginia, Maryland, Washington, and Oregon. It is a top-quality HMO. The doctors are all top-notch, they have excellent facilities, their website always works, and if there are any problems they are addressed immediately. I have tried other HMO plans and nothing compares to Kaiser Permanente."
Commented on 2019-01-25 01:05:30 EST
"Kaiser mental health really sucks in west covina california. I am disabled and now there refusing to treat me. Kaiser only wants your money they don't care for their patients there liars. Honest to god they unbelievable"
Commented on 2018-10-02 00:44:01 EST
"Kaiser is only good if you are healthy and don't need serious medical care"
Commented on 2017-05-20 18:41:36 EST
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