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MiddleOak Review

MiddleOak Company Overview

Customer Rating:
Rating: 2.519 Reviews MiddleOak has received an average of 2.5 stars out of 5 based on 19 user reviews.

Company History:
MiddleOak's roots go back as far as 1836. The Company consists of Middlesex Mutual Assurance Co. and Holyoke Mutual Insurance Co...Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:

MiddleOak Satisfaction Survey

Overall, how satisfied are you, with MiddleOak?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for MiddleOak

Company Contact Info:
CEO   Gary Vallo
213 Court Street
Middletown, CT 06457

MiddleOak Reviews and Customer Comments

"Simply the worst most unethical people throughout the claims process--from the adjuster to claims management. We are retaining counsel to address the continual and intentional misrepresentations and costly errors. Intentionally changing/ reducing scope and ignoring actual costs vs. low ball allowances. Am shocked that a company actually purchased this business. They clearly did not do their due diligence. Shameful for even insurance company standards."
Commented on 2015-07-30 21:58:41 EST
"This company was completely unwilling to work with us on a new property that we recently purchased. After issuing us a policy they conducted a home inspection where it was clear that the inspector had very little knowledge of construction and building codes. They issued us a cancellation without giving a chance to address any of their concerns. We were devastated. I would not recommend MiddleOak to anyone."
Commented on 2013-07-10 17:06:48 EST
"Simply the best insurance company I have ever been with. Superb service. "
Commented on 2013-04-04 18:16:16 EST
"This is by far the best insurance company I have EVER been with. Fast fair claims service. Very good coverage. I see some other reviews that weren't so flattering and I have no idea how it could be the same company. I think they're awesome and I know others who feel the same."
Commented on 2013-03-28 14:37:03 EST
"The people at Middleoak were very uhelpful when I filed a claim. I had been with them for moew than 5 years when a storm damaged my business. Although that type of damage WAS covered in the policy they drew many loop-dee-loops as to why it would not be covered. The adjusters was rude and curt and I am simply floored by what measures they went through as to not pay us our COVERED damage A month later they canceled our policy due to the condition of our building that was caused by the damage that they refused to cover Wrap your head around that one. I have since found a new company that is half the price and much better coverege. What a blessing it is to be rid of that theiving poorly managed Middleoak"
Commented on 2012-11-16 13:58:55 EST
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