Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

First Acceptance Review

First Acceptance Company Overview

Customer Rating:
Rating: 1.527 Reviews First Acceptance has received an average of 1.5 stars out of 5 based on 27 user reviews.

Company History:
In December, 2003, USAuto Insurance (founded 1995) and Liberte Investors Inc. (founded 1996) merged to become First Acceptance Corp...Read More

Lines of Insurance:
Auto

States licensed to sell insurance in:
AL, FL, GA, IL, IN, MS, MO, OH, PA, SC, TN, TX

First Acceptance Satisfaction Survey

Overall, how satisfied are you, with First Acceptance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for First Acceptance

Company Contact Info:
President   Stephen J. Harrison
3813 Green Hills Village Drive
Nashville, TN 37215
615-844-2800

First Acceptance Reviews and Customer Comments

"This company does not care about its customers and will not resolve issues at all. They also harrass me with multiple calls a day reminding me I am due."
Commented on 2012-04-11 15:06:11 EST
"This company has lost there mind our house was broken into and we filled a claim and they denied us because we had some wheels and tires get missing they say that it because they were not on the car well hell we filled a insurance claim for renter ins. Whats the point in having it if they just going to deny your claim. "
Commented on 2012-01-11 09:28:19 EST
"People are VERY rude and do not tell the truth. Still getting the run around. Claim still not settled. Company lies and is very dishonest. Would not reccommend to anyone!"
Commented on 2011-02-11 09:46:54 EST
"I recently had to file a claim because I was hit on the freeway and given false information. I recieved a check after a week and it was made out to the autoplace they sent me to get a quote. I did not tell them I was getting the car fixed there but they decided to put their name on the check. Now I have to send the check back before they will even send me another one."
Commented on 2010-03-19 12:25:23 EST
View All Comments
Read Reviews From Your State: