Mutual of Enumclaw

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Jeffrey Johnson

Insurance Lawyer

Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

Insurance Lawyer

UPDATED: Aug 20, 2020

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Company Details
Address: 1460 Wells Street
City: Enumclaw
State: WA
ZIP Code: 98022
Phone Number: 360-825-2591
AM Best Rating: A-
URL where was collected the AM Best Rating: http://www3.ambest.com/ratings/FullProfile.asp?BL=0&amb=374&AltNum=757374&AltSrc=4
Lines of Insurance: auto, home
States Licensed To Sell Insurance In: ID, OR, UT, WA
Type of Insurance Company: Mutual
Parent Company: Enumclaw Insurance Group
Top executive Contact: Gerry Schmidt
Title of Top executive: President
Assets & Premiums: 2006 Premiums: $272 Million2006 Assets: $528.5 Million
Insurance subsidiaries:
  1. Enumclaw Property & Casualty Insurance Co.

Company Overview:


Company History: Founded 1898, Enumclaw, WA, to insure property against catastrophic loss.
Principle Sales Methods: Independent agents and brokers.

Auto Business: Mutual of Enumclaw offers a variety of Auto and Boat insurance plans.
Homeowners Business: Mutual of Enumclaw offers a variety of Homeowner, Mobile Home and Personal Excess Liability plans.

Special Business: Mutual of Enumclaw offers commercial lines, including Business, Church and Farm insurance.

Reviews
for Mutual of Enumclaw Insurance Company

3.62 (52 reviews)
1
December 19, 2023

NeverEnumclaw

Stay Clear of Mutual of Enumclaw

My rates were increased by 62% after having been with this company for 20years. I was involved in an accident that they originally denied payment on due to the other driver being at fault. They lost their case in arbitration at which time I was told it was still listed as no fault on my part. Fast forward 6 months and suddenly my rates are up 62% due to an “At fault “ accident. A accident that caused only cosmetic damage to the other vehicle ...
My rates were increased by 62% after having been with this company for 20years. I was involved in an accident that they originally denied payment on due to the other driver being at fault. They lost their case in arbitration at which time I was told it was still listed as no fault on my part. Fast forward 6 months and suddenly my rates are up 62% due to an “At fault “ accident. A accident that caused only cosmetic damage to the other vehicle and none to mine. Yeah, one accident after 20 years that, despite what the arbiter decided, was not my fault. I’d also like to address their abysmal towing service that I had added to my policy years ago. In every single instance that I attempted to use that service I was looking at a minimum of a 6 hour wait for a truck to actually arrive. Amazing when you consider I ended up calling a tow company myself and they arrived in under 20 minutes. Good luck trying to get anywhere with their customer service department as you will be talking to an overseas call center.
1
September 10, 2020

Kenokat

Over priced.

Very over priced for half the coverage I got with another well known company that gave me more coverage for half the money! I was with this company for over 15 years and I am very disappointed with how they treated the long time customers during this Covid 19 situation. No refunds for less driving when almost every other company out of goodness gave a little back. They said if I signed up for another year they would give $50 off. Because of not ...
Very over priced for half the coverage I got with another well known company that gave me more coverage for half the money! I was with this company for over 15 years and I am very disappointed with how they treated the long time customers during this Covid 19 situation. No refunds for less driving when almost every other company out of goodness gave a little back. They said if I signed up for another year they would give $50 off. Because of not working we had to park one of our cars and they barely gave us a break for a parked car. YOU CAN DO BETTER! SHOP AROUND PEOPLE!
1
September 4, 2020

eden8180

Don't use these people!

Got a letter last month cancelling my insurance because I used my glass claims when my windshield was cracked, as well as fixing my burned car when it was caught on fire. We claimed 2 a year max for the last 3 years due to AZ roads and lots of rocks and we always waited until we basically couldn't see out of them. So we got new insurance and realized they put on our record our glass claims were all "at fault" like we did it to ourselves and it s...
Got a letter last month cancelling my insurance because I used my glass claims when my windshield was cracked, as well as fixing my burned car when it was caught on fire. We claimed 2 a year max for the last 3 years due to AZ roads and lots of rocks and we always waited until we basically couldn't see out of them. So we got new insurance and realized they put on our record our glass claims were all "at fault" like we did it to ourselves and it screwed us and we have to pay more now. What a joke insurance company. I would NEVER recommend to anyone. Stay away from these clowns.
5
September 12, 2019

bryku

Mutual of Enumclaw is an amazing company!

I no longer live in an area where Mutual of Enumclaw offers coverage but if I did, I'd definitely still be with them. They are the only insurance company I've ever worked with that I felt really honestly cared about me and my family. When we had a horrible accident, they didn't try to haggle with me at all. They paid out the full limits of the policy. I've had several other auto insurance companies over the years and have always felt like I was j...
I no longer live in an area where Mutual of Enumclaw offers coverage but if I did, I'd definitely still be with them. They are the only insurance company I've ever worked with that I felt really honestly cared about me and my family. When we had a horrible accident, they didn't try to haggle with me at all. They paid out the full limits of the policy. I've had several other auto insurance companies over the years and have always felt like I was just a rounding error with the other companies.
5
July 12, 2019

s87

Great service, great rates, great coverage

Excellent rates for my family. My agent explained that we were eligible for a special package policy reserved specifically for "premium" clients. Because we were eligible for that package, our rates were amazing compared to other companies on the market. We were able to get better coverages than any other company and still pay less. I had a few small claims with the company and everything was very smooth. Very easy company to work with, alwa...
Excellent rates for my family. My agent explained that we were eligible for a special package policy reserved specifically for "premium" clients. Because we were eligible for that package, our rates were amazing compared to other companies on the market. We were able to get better coverages than any other company and still pay less. I had a few small claims with the company and everything was very smooth. Very easy company to work with, always answered phones quickly and made the entire process smooth and transparent.
4
May 29, 2019

kariswagsta

Saved Money

They are easy to work with. I saved so much money by switching to them. They sent me a water detection device to let me know if we have water in the basement!
4
December 28, 2018

chazbaz

Great family plan

Friendly customer service and offer a great plan that includes all of my family's cars. My son just got his first car this year and Enumclaw gives me a good price to include his car.
5
October 15, 2018

review2009

Mutual of Enumclaw - local and solid

I really appreciate that, for me, this is a very good local company here in the PNW. Their rates are a little bit higher than the average, but then again, youare directly supporting your local economy and workers HERE - NOT overseas call centers. I have only had one claim, they handled fast and with no snags at all.
5
August 23, 2018

wehpharmd

Good Local Company

Very good local company with excellent rates. My agent keeps me up to date with changes and ensures the plan meets my needs.
5
July 19, 2018

wdet

Great Insurance

Excellent insurance company. Have never had any issues with claims, and they have assisted whenever needed. Highly recommended.
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