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New York Life Review

New York Life Company Overview

Customer Rating:
Rating: 4.0106 Reviews New York Life has received an average of 4.0 stars out of 5 based on 106 user reviews.

Company History:
Founded 1845, New York Life's capital position is among the strongest in the financial services industry. New York Life is the largest mutual life insurance company in the United States. Unlike several other large mutual life insurers, New York Life has not changed to stockholder ownership and has continued to focus on traditional life insurance and annuity products through the parent company and several subsidiaries. New York Life was incorporated in 1841, began business in 1845 and adopte..Read More

Lines of Insurance:
Long Term Care, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

New York Life Satisfaction Survey

Overall, how satisfied are you, with New York Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for New York Life

Company Contact Info:
Chairman/CEO/President   Ted Mathas
51 Madison Avenue
New York, NY 10010
212-576-7000

New York Life Reviews and Customer Comments

"This company has some of the worse trained agents imaginable. Had some guy come to my house and told him I wanted term insurance and he had nothing good to say about it, although I've found many respectable sources who say it's the only type of insurance you should buy especially if you have young children. Instead, he kept pushing whole life which was way more expensive than term. I wonder who he was trying to help more, my family or his."
Commented on 2016-10-09 15:51:02 EST
"The agent told me that the cash value was available for college tuition for my son, which is true what he didn't tell me was that it would be a loan. The agent is no longer with the company and I was told that I can cancel my policy if I don't want to borrow the cash value and get it without paying interest... this is very confusing. I still need some coverage, but now at my age it is more expensive."
Commented on 2015-07-22 19:09:31 EST
"NEW YORK LIFE is by far the most superior life insurance company. They actually sit down with you to determine your actual needs to ensure you aren't paying for more than you need. The bottom line is New York Life places more emphasis on the needs of their clients than any other company. Their entire focus is building TRUST with their clients and producing dividends year after year. Oh yea, I forgot to mention that they have the highest COMDEX ranking of a perfect 100 by all four of the major crediting agencies. Most financially sound company in the industry"
Commented on 2015-04-06 17:02:47 EST
"I signed up for level term life insurance and somewhere along the line it "became" decreasing term life insurance without notice or explanation."
Commented on 2014-11-26 12:44:28 EST
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