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Northwestern Mutual Life Review

Northwestern Mutual Life Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"I have a local agency that I can call if I have questions."
Commented on 2018-03-07 20:14:19 EST
"absolutely the best "
Commented on 2018-02-12 10:34:19 EST
"They are very unethical and not wise with money. 99.9% of cases they want you to buy whole life. Spent 1 billion on LearnVest vaporware. Spent 1 billion on new building. Employees stay because no ware else to go. They push us planners to lie and go against the commonsense approach of by term and invest the difference. They and the sunsidaries hide breaches. Executive payouts are extremely high. They need to be investigated by the FTC, SEC, OCR, etc."
Commented on 2017-12-29 23:26:58 EST
"I wish they would have continued to send a report of cash value as well as past years increase . also keep me with one agent."
Commented on 2017-12-07 06:31:38 EST
"the people at northwest mutual are very helpful."
Commented on 2017-11-16 11:22:42 EST
"Sold me a cash building policy. Once I learned how the policy worked I was extremely upset. I was told I was going to be building a retirement savings with this policy. Turns out, if I passed away, my wife would get the insurance benefit but the company would keep my savings. I can't believe I was sold that policy. The agent sold me a product that paid him a higher commission instead of doing the right thing for my family and I."
Commented on 2017-11-09 14:24:05 EST
"I bought a whole life plan from an advisor at NM and Mass Mutual. I didn't know which was better so I bought both - this was about 8 years ago and I have added 4 NM policies as it's performance is beating the MassMutual Policy. NM is a fantastic company"
Commented on 2017-10-26 09:33:48 EST
"This company seems to truly have an interest, not only financial but personal, concerning what our needs are for the future."
Commented on 2017-09-22 14:17:00 EST
"I am very satisfied with the Northwestern Mutual Insurance Company"
Commented on 2017-09-14 18:38:58 EST
"Unethical-advise staying away. Worst day of my life when I got involved with them. Watch your back. Bad field reps, even worse service when I called home office. Greedy uncareing"
Commented on 2017-06-21 15:06:10 EST
"Overpriced. No wonder they can afford to pay a 'dividend.'"
Commented on 2017-05-26 11:08:29 EST
"Very satisfied that dividends cover the premium due."
Commented on 2017-03-01 09:48:39 EST
"I took this policy out in 1948 when I was 16 years of age at my father's insistence. I am now 85 years of age and this policy will be used for my funeral."
Commented on 2017-02-27 13:31:42 EST
"I 've had this insurance policy since I was 15 years old and it has been very good to me"
Commented on 2016-06-27 14:20:36 EST
"They are trustworthy, punctual, and accurate."
Commented on 2016-05-31 15:24:34 EST
"sold me cash value RIP OFF policy "
Commented on 2016-03-10 12:07:08 EST
"I appreciate the relationship I have had with Northwestern Mutual and plan to continue with this company for as long as I can."
Commented on 2016-02-05 09:21:18 EST
"It seems rather odd that you can't redo a nicotine test. We were looking at our polices and tried to get the lower non smoking cost. My husband didn't pass the saliva test, when asked was told that he could not repeat it and as a matter of a fact would not even accept a blood test from a MD for nicotine hmmmm makes one sit back and wonder... Are you afraid of being found out..."
Commented on 2015-11-23 16:38:14 EST
"Knowledgeable help, competent, quick service. "
Commented on 2015-11-23 08:49:40 EST
"good people that help you right away and take care of things.>"
Commented on 2015-11-03 08:17:00 EST
"Northwestern charges 8% interest on policy loans Current short term market rates are under 1% and these loans are fully collateralized by the policy. This means NO RISK and huge profits for the company. The company should be ashamed. They have been sued - but this should be a violation of usury laws its such an blatant display of greed."
Commented on 2013-11-25 04:04:23 EST
"The financial advisers at Northwestern Mutual truly care about doing the right thing for their clients such as explaining in detail about their policies. Also they have the best services out there in respect to a holistic planning approach."
Commented on 2012-09-17 01:13:52 EST
"While no company is perfect no other life insurance company compares to Northwestern Mutual period."
Commented on 2012-02-19 19:11:25 EST
"great agents"
Commented on 2011-10-18 11:53:35 EST
"Outstanding service and dividends and very quick claims payment. Always looking to do more and very on top of service. Happy with performance of policies as well as flexibility they offer. Outstanding agents to work with."
Commented on 2011-05-18 13:01:05 EST
"Very good company"
Commented on 2011-02-13 12:43:25 EST
"Great company period. "
Commented on 2011-01-19 17:36:56 EST
"Northwestern Mutual has been charging 8% interest on policy loans for over 30 years, even though they promised to charge me interest rates based on economic conditions. They are ripping off clients like me who trusted them. I learned at that a class action was brought by someone for charging this outrageously high rate. It is about time. "
Commented on 2011-01-04 15:09:09 EST
"Your agent is the key to your success with any insurance company. We got lucky and have a great and helpful."
Commented on 2011-01-03 19:31:15 EST
"The rep that I was dealing with made plenty of mistakes. I hate being lied to and that is what has been going on."
Commented on 2010-10-06 10:39:22 EST
"northwestern is extremly expensive!! no wonder they have such a high rating they over charge the client.They told me I could take a loan on my own money yeah at * percent. they don"t even get me 8 percent on my money. say what you will there not for me!!"
Commented on 2010-09-13 16:15:18 EST
"Very professional...keeps its promise"
Commented on 2010-07-21 09:29:31 EST
"great dividends"
Commented on 2010-05-27 13:17:42 EST
"Very professional and educated agent."
Commented on 2010-02-09 11:28:49 EST
"Probably the best investment I have in my portfolio and life insurance too. Wish I had bought more when I was younger."
Commented on 2009-11-24 17:20:55 EST
"best rated in the industry"
Commented on 2009-06-17 12:24:33 EST
"Top Notch Company and my advisor is very professional"
Commented on 2009-04-20 06:00:12 EST
"Highest ratings from A.M Best. Even with the decline in the market, they are still paying dividends back to policyholders. Been around a long time and they are very well diversified with their portfolio. Friendly people."
Commented on 2008-11-17 19:42:43 EST
"Northwestern Mutual, Milwaukee, Wisconsin is the premier life company in the world. The bottom line is they only hire agents that have the capability of getting in front of large volumne insurance purchasers who are responsible and understand the value of insurance. I have had my policies since age 27 (now 65) and NML has always exceeded the benefits of their policies. It has been the bedrock of my investment assets and has exceeded returns in other investments in gold, oil, real estate and stock endeavors with the recommendations from quality professional people in those categories. NML is one of corporate America's stars in delivering what they say they will."
Commented on 2008-10-15 19:47:39 EST
"I became disabled and the company was very good about paying my monthly payments."
Commented on 2008-10-09 21:09:30 EST
"Very professional reps, not pushy"
Commented on 2008-06-18 13:43:39 EST
"As a licensed and practicing insurance professional, NML (now known as NMFN) is the single most solid life insurance carrier in the nation. Their dividend payouts over the years are equal to none. Yes, their life policies are more expensive than others out there, but the returns in the long run make it worth the investment. BTW, although I'm in the business, I am not contracted to sell with NML, so this review is in no way biased that way. "
Commented on 2008-01-11 12:58:51 EST
"Survey results are based on an extremely limited number of respondents. Use results with caution."
Commented on 2007-08-02 16:07:01 EST
"Salesperson was focused on our needs and extremely knowlegeable compared to other advisors I've worked with. Highly recommended."
Commented on 2007-06-24 14:33:50 EST
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