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Oregon Mutual Review

Oregon Mutual Company Overview

Customer Rating:
Rating: 2.526 Reviews Oregon Mutual has received an average of 2.5 stars out of 5 based on 26 user reviews.

Company History:
The Company was founded in December, 1894, under the name of Oregon Fire Relief Association whose sole purpose was writing fire insurance. In 1930, the Company's name was changed to Oregon Mutual Fire Insurance Company. In 1948, it became licensed to write casualty insurance. In 1955, the Company's name was again changed to Oregon Mutual Insurance Company. ..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:

Oregon Mutual Satisfaction Survey

Overall, how satisfied are you, with Oregon Mutual?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Oregon Mutual

Company Contact Info:
CEO/President   Brian Steffel
400 NE Baker Street
McMinnville, OR 97128

Oregon Mutual Reviews and Customer Comments

"VERY difficult to work with. I filed a claim on damages my car sustained while parked in front of my house while I was away at work. Though I gave my work number on my claim the adjuster called my home number and left a message to return his call. I did so three times and it wasn't until I wrote to the admin office several days later to inquire that the adjuster returned my call. He hemmed and hawed called me a few times about the difficulty in getting information from his contacts then finally on the 30-day deadline did I get a call telling me based on information he could "cut me a check." I asked for a recap in writing which he said he would send me by email the next day but 3 days later I still haven't heard back. They're operating within insurance guidelines but definitely not following through with the supposed "customer service" promised. I definitely suggest NOT signing up with this company"
Commented on 2014-10-01 20:42:00 EST
"Very good Insurance Company. My claim was handeled fair and fast. I used to be with GEICO and I'll never go back there. You're strictly a number with them"
Commented on 2014-07-25 15:41:18 EST
"Reasonable premiums and good overall service. I really like to deal with my Insurance Agent."
Commented on 2014-07-11 02:10:31 EST
"Very good insurance company. They have been in business for about 120 years and provide good insurance coverage and very good claims handling/service. I will continue to do business with them and my great Insurance Agent"
Commented on 2014-06-06 16:37:53 EST
"My husband did 10k in damages to his truck while driving his truck on the river bank. Oregon Mutual covered it no questions asked. The assessor was not able to accurately estimate the damages until the shop had pulled the entire front suspension apart but Oregon Mutual was so exceptionally easy to work with. We had a check in our mailbox for the amount minus our deductible before the parts had even arrived at the shop."
Commented on 2013-11-19 18:29:15 EST
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