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Oregon Mutual Review

Oregon Mutual Company Overview

Customer Rating:
Rating: 2.542 Reviews Oregon Mutual has received an average of 2.5 stars out of 5 based on 42 user reviews.

Company History:
The Company was founded in December, 1894, under the name of Oregon Fire Relief Association whose sole purpose was writing fire insurance. In 1930, the Company's name was changed to Oregon Mutual Fire Insurance Company. In 1948, it became licensed to write casualty insurance. In 1955, the Company's name was again changed to Oregon Mutual Insurance Company. ..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
CA, ID, NV, OR, WA

Oregon Mutual Satisfaction Survey

Overall, how satisfied are you, with Oregon Mutual?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Oregon Mutual

Company Contact Info:
CEO/President   Brian Steffel
400 NE Baker Street
McMinnville, OR 97128
800-888-2141

Oregon Mutual Reviews and Customer Comments

"Had my first homeowner claim ever....they were great to work with...their adjuster was amazing...and very kind and helpful. I got current value replacement and my repairs remodel turned out beautiful Have been with them over 16 years, complaints."
Commented on 2019-10-07 18:59:52 EST
"For me, terrible service. Raising rates every year and now even charging you for a Electronic Funds Transfer. Never seems to stop asking for more money."
Commented on 2019-06-01 16:14:24 EST
"We had four drivers, four cars and a home insured with Oregon Mutual. Rates had incresed with each addtional teen driver and vehice as expected. This year we received notice that our rates were increasing over 500 because of credit reports that Oregon Mutual had received from Trans Union. A call to Trans Union reported that nothing was out of the ordinary and that they did not show anything adverse in our credit that they would find need to report. Oregon Mutual representatives told us that they did not have any way to change this and that we should talk to our agent. Our insurance agent has no way to take a credit report to Oregon Mutual but trying to explain this to Oregon Mutual representatives got nowhere. They would not or could not explain why they reported to us that our credit had problems and why this nonexistent problem was raising our rates. Consequently, our agent found us better insurance at lower premiums. Oregon Mutual was a good insurer during the time we were with them, but I would seriously suspect and question rate increases if your situation remains the same."
Commented on 2019-04-10 13:04:18 EST
"Worse insurance, I have never had in m life"
Commented on 2018-08-27 08:45:09 EST
"I do NOT recommend Oregon Mutual. I had a homeowner's policy with Oregon Mutual for almost 10 years, and never had a claim of any kind. None. After getting a quote from a different company, which would save me 110year, I decided to change companies. So, I notified Oregon Mutual in writing that I wanted to cancel my policy on the effective date of the new policy. Well, an e-mail from the new company reaffirming my purchase of the new policy went astray - so I asked my agent to arrange for the old policy with Oregon Mutual to be reinstated, to prevent me from possibly having a brief lapse in coverage. My agent and I were both astonished, and a little angry, that the underwriter at Oregon Mutual vindictively refused to reinstate a policy which still had 3 months of coverage remaining, because they knew I was leaving Oregon Mutual. DO NOT BUY INSURANCE FROM THIS VINDICTIVE, PETTY COMPANY."
Commented on 2018-04-19 11:49:24 EST
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