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Pan-American Life Insurance Review

Pan-American Life Insurance Company Overview

Customer Rating:
Rating: 1.582 Reviews Pan-American Life Insurance has received an average of 1.5 stars out of 5 based on 82 user reviews.

Company History:
Pan-American Life Insurance was founded in 1911 by Crawford H. Ellis. The company began selling insurance internationally in 1913. In 1961 Ellis resigned as President and was replaced by John Ruddock. Jose Sequet assumed ownership of the company in 2004, making him the first Hispanic president Pan-American Life ever had. This year Hispanic Business ranked Pan-American as the 11th largest Hispanic company in the U.S. The company now employs over 1,400 people, insures over 1 million customers, and serves 22 c..Read More

Lines of Insurance:
Health, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

Pan-American Life Insurance Satisfaction Survey

Overall, how satisfied are you, with Pan-American Life Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Pan-American Life Insurance

Company Contact Info:
CEO/President/Chairman   Jose Suquet
601 Poydras Street
New Orleans, LA 70130
(877) 939-4550

Pan-American Life Insurance Reviews and Customer Comments

"very poor returns inadequate annual statements and lousy customer service"
Commented on 2020-02-15 09:05:10 EST
"I went within network to get my first routine checkup in years. I got left with a bill for the appointment of 195 and a blood test costing 679. Insurance covered a grand total of 100 of appointment visits. Paying too much with each paycheck, definitely not renewing."
Commented on 2019-12-04 02:14:40 EST
"Web site is useless, representatives are bad."
Commented on 2019-11-04 14:21:09 EST
"This is the worse life insurance that can be purchased. The basic benefit charge is almost twice the amount of the premiums. Have lost around 60,000 and forced to cancel insurance due to the expense of the policy being so high and unreasonable. Please don't make the same mistake I have. Should be laws and regulations against companies charging whatever they decide on to force customers to cancel their insurance."
Commented on 2018-09-13 12:29:40 EST
"Website is completely useless. When you sign in online it tells you to call the number on your insurance card. Website is full of ads and pop-ups. I work nights and can't call during the day and of course it's closed."
Commented on 2018-09-11 05:37:57 EST
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