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PEMCO Review

PEMCO Company Overview

Customer Rating:
Rating: 3.058 Reviews PEMCO has received an average of 3.0 stars out of 5 based on 58 user reviews.

Company History:
Founded 1950 to provide fire, auto, liability and property insurance to teachers and other public employees. Began selling life insurance in 1963. Serves residents of Washington State...Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:

PEMCO Satisfaction Survey

Overall, how satisfied are you, with PEMCO?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for PEMCO

Company Contact Info:
CEO   Stan W. McNaughton
325 Eastlake Avenue East
Seattle, WA 98109

PEMCO Reviews and Customer Comments

"Company raises rates year over year because their rates have been too low in years past and they have lost money. Yes, no matter what your driving record or claims history, you are paying for PEMCOs bad business practices from years past. They have been losing money for years They also treat employees unfairly, pushing out longer-term employees so they can hire newer employees at lower wagesbenefits. They dont care about level of skill or integrity in sales agents, just whether or not they can sell policies - even when salespeople have actually been caught lying to customers, nothing is done because these guys make a lot of sales probably because they lie"
Commented on 2018-02-18 20:36:13 EST
"I did not feel that the Pemco adjuster was knowable enough to handle the severity of our claim. We have had many problems with our roof and chimney after it was fixed and the claim was paid. "
Commented on 2014-03-21 22:43:36 EST
"Have made several claims in the 35 years with Pemco and they have been more than fair. Service is quick and the people I have dealt with were very nice."
Commented on 2012-02-10 05:06:50 EST
"Very rude and uncaring unless you are buying. Terrible customer service and claims.Do not fall into their money machine."
Commented on 2011-11-16 16:53:03 EST
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