Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

Penn Mutual Review

Penn Mutual Company Overview

Customer Rating:
Rating: 3.013 Reviews Penn Mutual has received an average of 3.0 stars out of 5 based on 13 user reviews.

Company History:
Since 1846, Penn Mutual Life has grown to be America's second largest life insurance company...Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Penn Mutual Satisfaction Survey

Overall, how satisfied are you, with Penn Mutual?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Penn Mutual

Company Contact Info:
Chairman/CEO   Robert E. Chappell
600 Dresher Road
Horsham, PA 19044
215-956-8000

Penn Mutual Reviews and Customer Comments

"Penn Mutual was a pain to deal with but, they did pay out what they were supposed to on my Mother's long term care policy. I hated the time spent dealing with them, but they came through in the end."
Commented on 2014-12-03 18:23:26 EST
"This is my first time of calling Penn Mutual without going through my agent. I can't seem talk to a live representative. I only got Phone automated message saying "our offices are opened Monday-Friday 830 am to 600 pm Eastern time. I have called several times today and the automated message said the office is closed. Today is Thursday July 17 2014. Please I hope this company is not a FRAUD"
Commented on 2014-07-17 12:13:08 EST
"Only form of payment is via check though the mail no on-line or phone payment options. They should join the 21st century by excepting electonic forms of payment. "
Commented on 2013-02-07 12:43:15 EST
"I have an universal life insurance policy that I have had for 30 years. I am now told the insurance is useless. My husband has a whole life policy with Penn Mutual and his payments keep going up. I have been assigned an insurance agent who I do not know and have no trust in. "
Commented on 2012-09-15 07:24:00 EST
"they dont pay"
Commented on 2012-02-07 19:29:25 EST
View All Comments
Read Reviews From Your State: