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Penn Mutual Review

Penn Mutual Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"Very uncooperative,belligerent staff,not helpful."
Commented on 2017-11-30 20:57:35 EST
"Penn Mutual was a pain to deal with but, they did pay out what they were supposed to on my Mother's long term care policy. I hated the time spent dealing with them, but they came through in the end."
Commented on 2014-12-03 16:23:26 EST
"This is my first time of calling Penn Mutual without going through my agent. I can't seem talk to a live representative. I only got Phone automated message saying "our offices are opened Monday-Friday 830 am to 600 pm Eastern time. I have called several times today and the automated message said the office is closed. Today is Thursday July 17 2014. Please I hope this company is not a FRAUD"
Commented on 2014-07-17 10:13:08 EST
"Only form of payment is via check though the mail no on-line or phone payment options. They should join the 21st century by excepting electonic forms of payment. "
Commented on 2013-02-07 10:43:15 EST
"I have an universal life insurance policy that I have had for 30 years. I am now told the insurance is useless. My husband has a whole life policy with Penn Mutual and his payments keep going up. I have been assigned an insurance agent who I do not know and have no trust in. "
Commented on 2012-09-15 05:24:00 EST
"they dont pay"
Commented on 2012-02-07 17:29:25 EST
"Ive had policies for 50 years and agents have died retired etc. The company reassigns me to agents who are not local and who never contact me. Then when I want service loan dividend reinvestment I have to deal with people whom I dont know and have no relationship of trust with. They should track me down not that Ive ever moved not the other way around."
Commented on 2011-10-28 19:36:09 EST
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