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Phoenix Review

Phoenix Company Overview

Customer Rating:
Rating: 2.09 Reviews Phoenix has received an average of 2.0 stars out of 5 based on 9 user reviews.

Company History:
Company history dates to 1851...Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Phoenix Satisfaction Survey

Overall, how satisfied are you, with Phoenix?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Phoenix

Company Contact Info:
Chairman/President   Dona D. Young
One American Row
Hartford, CT 06115
860-403-5000

Phoenix Reviews and Customer Comments

"STAY AWAY FROM THIS LYING COMPANY - Were told while finding a company that our mortgage would be covered if my wife was out of work for anything like layoff She needs to go into the hospital for cancer surgery which she did NOT have when we got the policy and was originally told the mortgage would be covered for things like this when we got the policy They are now saying the mortgage will not be covered and when we asked for the 10 months we paid for the policy back they refused and wouldn't even refund a payment that was mad a few days before this bull**** happened Calling BBB and going to try to get this company to refund out 9 or 10 months we paid to them for lying about the coverage. DO NOT EVER use this company for anything as they lie about everything to get you business then you get nothing as promised Trying to call and text salesman but he will not return any calls or texts and the people on the phone where very rude STAY AWAY FROM THIS COMPANY"
Commented on 2018-07-25 05:39:33 EST
"Stalling payment, no communication - will not return phone calls, rude initially when contacted - had to hire legal rep to handle things. They have very poor ratings. Should have done my homework before giving them my business."
Commented on 2017-12-20 09:00:21 EST
"customer service is pathetic"
Commented on 2017-09-21 10:35:40 EST
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