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Phoenix Review

Phoenix Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"STAY AWAY FROM THIS LYING COMPANY - Were told while finding a company that our mortgage would be covered if my wife was out of work for anything like layoff She needs to go into the hospital for cancer surgery which she did NOT have when we got the policy and was originally told the mortgage would be covered for things like this when we got the policy They are now saying the mortgage will not be covered and when we asked for the 10 months we paid for the policy back they refused and wouldn't even refund a payment that was mad a few days before this bull**** happened Calling BBB and going to try to get this company to refund out 9 or 10 months we paid to them for lying about the coverage. DO NOT EVER use this company for anything as they lie about everything to get you business then you get nothing as promised Trying to call and text salesman but he will not return any calls or texts and the people on the phone where very rude STAY AWAY FROM THIS COMPANY"
Commented on 2018-07-25 05:39:33 EST
"Stalling payment, no communication - will not return phone calls, rude initially when contacted - had to hire legal rep to handle things. They have very poor ratings. Should have done my homework before giving them my business."
Commented on 2017-12-20 09:00:21 EST
"customer service is pathetic"
Commented on 2017-09-21 10:35:40 EST
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