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Progressive Insurance Review

Progressive Insurance Company Overview

Customer Rating:
Rating: 2.5573 Reviews Progressive Insurance has received an average of 2.5 stars out of 5 based on 573 user reviews.

Company History:
Progressive was founded in 1937 as Progressive Mutual Insurance Company. Progressive is known as one of the more innovative insurance companies. They were the first to offer drive in claims service and to allow customers to pay their premiums in installments. In 1956, they launched Progressive Casualty Insurance Company which was focused on writing auto insurance for high-drivers. Progressive operates through a publicly traded holding company, Progressive Corporation, which was formed in 1965. The..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Progressive Insurance Satisfaction Survey

Overall, how satisfied are you, with Progressive Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Progressive Insurance

Company Contact Info:
Chairman of the Board, President, CEO   Glenn M. Renwick
6300 Wilson Mills Road
Mayfield Village, OH 44143
1-800-776-4737

Progressive Insurance Reviews and Customer Comments

"They doubled my rates over the past 6 month period. I've had no accidents, violations, or claims of any sort in over 20 years. I have been at the same address for 10 years and my credit is fair-good. They refuse to respond to my emails and calling just leaves me on hold after passing my call from one dept. to the next until I finally give up and hang up. This is by far the worst insurance company I have ever had a policy with, and that includes Geico"
Commented on 2018-03-01 15:58:29 EST
"Useless, useless company. Crooks."
Commented on 2017-12-04 19:59:37 EST
"They lowball you every step of the way, and there is no discussing any other options Arbitration, insurance commissioner complaint does very little good as the insurance business in MI is in bed with the commissioner and that dept."
Commented on 2017-11-28 15:49:13 EST
"I recently moved to another state for 7 months. I changed to Progressive because they said I could keep my insurance in my home state for that period of time. But three weeks later after I had changed to them they said I couldn't. This was either a bate and switch or an out and out lie to get me to purchase their insurance."
Commented on 2017-10-31 08:42:00 EST
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