Insurance Company Reviews

FREE Insurance Comparison

Compare quotes from the top insurance companies and save!

Your Insurance Company Reviewed

Read Reviews From Your State:

Protective Life Review

Protective Life Company Overview

Customer Rating:
Rating: 2.049 Reviews Protective Life has received an average of 2.0 stars out of 5 based on 49 user reviews.

Company History:
In 1907 Governor William Dorsey Jelks founded Protective Life Insurance Company. By 1957 the company had almost $1 billion of insurance in force. In 1997 the company acquired West Coast Life; in 2006 the company acquired Chase Insurance Group; and in 2013 the company acquired MONY Life Insurance Company for $1.06 billion. In 2010 Protective Life (parent company) was awarded the Optimas Award from Workforce Management Magazine and honored in the Partnership category by the Virgin HealthMiles employee wellnes..Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Protective Life Satisfaction Survey

Overall, how satisfied are you, with Protective Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Protective Life

Company Contact Info:
Chairman/President/CEO   John D. Johns
2801 Highway 280 South
Birmingham, AL 35223
205-268-1000

Protective Life Reviews and Customer Comments

"Their website is extremely confusing and hard to use. I t thought I had successfully updated my credit card on the site only to get a letter a month later telling me that my insurance policy was cancelled for non payment. I called Customer Service, and waited for 20 minutes only to be told that they had to transfer me to another department. I called the phone number provided on the cancellation notice FYI. Now I am waiting for who knows how long more. It's a half hour and counting...."
Commented on 2019-10-28 13:47:10 EST
"My father died and had a policy with Liberty Mutual that was inherited by this company. Three weeks later and we JUST received the paperwork, which was over-complicated and will take another three weeks to maybe come ta decision. Every time I call I have to wait for over a half hour. The reps are unhelpful. In comparison, my mother had a policy with another company. She died. They requested a death certificate and proof of identity for the beneficiary. We were paid in less than a month and they handled everything. STAY AWAY FROM THIS COMPANY."
Commented on 2019-09-30 12:03:23 EST
"Whole life Face amount went from 25,000 to 6000 for what reason none.. their extremely rude they lie a loved one had to wait longer than needed for burial they added an extreme amount of heartache and stress on a bad time in life"
Commented on 2019-03-29 04:47:47 EST
"Unscrupulous company. Had whole life over 30 years. Now they renege on letting me use cash value to pay premiums. They've ripped me off for thirty years."
Commented on 2019-01-13 12:22:44 EST
"This company is the next thing to a scam. They have strung out my annuity pay out for almost 2 months. With every phone call the hold times get longer. Tax documents aren't even mailed on time."
Commented on 2018-02-23 12:52:43 EST
View All Comments
Read Reviews From Your State:

FREE Insurance Comparison

Compare quotes from the top insurance companies and save!