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Prudential Review

Prudential Company Overview

Customer Rating:
Rating: 1.5113 Reviews Prudential has received an average of 1.5 stars out of 5 based on 113 user reviews.

Company History:
Prudential is one of the nation's largest insurers. Founded in 1875, Prudential initially existed to give working-class people affordable insurance. Since then, it has grown to encompass insurance in all 50 states and an international operation. The company de-mutualized in 2001. Since its 2001 demutualization, Prudential has operated under a publicly traded holding company structure headed by Prudential Financial Inc. Prudential has operations in the United States, Asia, Europe..Read More

Lines of Insurance:
Long Term Care, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

Prudential Satisfaction Survey

Overall, how satisfied are you, with Prudential?


View All Survey Results

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Prudential

Company Contact Info:
Chairman/CEO/President   John R. Strangfeld
751 Broad Street
Newark, NJ 07102
1-800-346-3778

Prudential Reviews and Customer Comments

"I have had this policy over 20 years . Good cash value built up. Took a loan against it many years ago. Get nothing but runaround and excuses when trying to facilitate paying off loan amount with built up cash value. I think they just want to string out collecting interest . This used to be a good company . Been doing business with them since the sixties. Im appaled at the number of negative reviews with complaints of procrastination and mishandling."
Commented on 2018-02-10 14:21:13 EST
"They are denying I have ever had a life policy which I have been paying and have bonus certificates for since 1985 it's worth over 70000 pounds ....complete cheats"
Commented on 2017-05-10 13:04:49 EST
"We had this policy for yearsmore than 30and cancelled it. All the money was then used to pay premiums we had cancelled and we ended up with nothing. Hundreds of dollars gone to fat cat insurance company."
Commented on 2017-04-14 06:16:54 EST
"They have such turnover in agents can't get a straight answer. They don't seem to be supporting life insurance anymore so they try to sell investments. Have to deal with call center because agents aren't trained. Have been given misinformation repeatedly.. Now they tell me my whole life policy not considered whole life anymore, and that it will lapse at some point, even though I have paid premiums on time for 30 years. So when we will need it some day, it won't be there. Bad company"
Commented on 2017-01-03 08:38:18 EST
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