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Safeway Insurance Review

Safeway Insurance Company Overview

Customer Rating:
Rating: 1.554 Reviews Safeway Insurance has received an average of 1.5 stars out of 5 based on 54 user reviews.

Company History:
Founded 1962 in Chicago; Safeway now serves a nine state region...Read More

Lines of Insurance:

States licensed to sell insurance in:

Safeway Insurance Satisfaction Survey

Overall, how satisfied are you, with Safeway Insurance?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Safeway Insurance

Company Contact Info:
CEO   Robert M. Bordeman
790 Pasquinelli Drive
Westmont, IL 60559-1254

Safeway Insurance Reviews and Customer Comments

"They are rude and do not listen to their customers. Always disagree and then hang up on you"
Commented on 2016-04-30 09:54:06 EST
"Rip offs Safeway always tries to cheat-out of billing statements. If you pay monthly they charge a $5.00 fee which is not Written separately from what the amount due, nor do the dates reflect or state say in order to avoid the fee you must pay by this date, it doesn't specify in details or not Broken down for the customer. Therefore customers paying more then they should. No other company send out an amount due with Fee included without breaking it down and letting the customer know that there's a fee included in the payment. They promote what is told you Verbally, and do not want/care or as we were told Unprofessionally "it's not going to happen?" how rude. that's not how you respond to customers big or small client it doesn't matter. We were told by [name deleted], "we cannot please all the customers?" we were like, how about Doing the Right Job with dignity? how about not bullying and cheating customers? Give us a break SAFEWAY just because get off the high horse for no reason, and come down and get trained how to respect and respond to customers'request professionally and carefully. You do not need to hang up, or be rude there's no point whatsoever, Unless you want to receive thousand of Bad co. reviews, and LOSE BUSINESS. helloooo"
Commented on 2016-01-20 07:18:58 EST
"The ONLY good thing about this company is you can drive legally on the road for cheap. I was in an accident, not my fault, it has been almost a week and I can't even get someone to call me back?? Are you kidding? I have no rental, I am injured, and they won't even get on the phone with me"
Commented on 2015-02-05 10:55:50 EST
"Had my first accident but luckily I have full coverage. I Dont think it matters because Safeway was very rude and very slow on the claims process. It has now been a month and I still haven't received my check for my car. State farm seems the other guy insurance has been really helpful from the start. "
Commented on 2014-10-21 14:43:04 EST
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