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Safeway Insurance Company Overview
Founded 1962 in Chicago; Safeway now serves a nine state region...Read More
Lines of Insurance:
States licensed to sell insurance in:
AL, AZ, CA, FL, GA, IL, LA, MS, TX
Safeway Insurance Satisfaction SurveyOverall, how satisfied are you, with Safeway Insurance?
Contact Information for Safeway InsuranceCompany Contact Info:
CEO Robert M. Bordeman
790 Pasquinelli Drive
Westmont, IL 60559-1254
Safeway Insurance Reviews and Customer Comments
"They are rude and do not listen to their customers. Always disagree and then hang up on you"
"Rip offs Safeway always tries to cheat-out of billing statements. If you pay monthly they charge a $5.00 fee which is not Written separately from what the amount due, nor do the dates reflect or state say in order to avoid the fee you must pay by this date, it doesn't specify in details or not Broken down for the customer. Therefore customers paying more then they should. No other company send out an amount due with Fee included without breaking it down and letting the customer know that there's a fee included in the payment. They promote what is told you Verbally, and do not want/care or as we were told Unprofessionally "it's not going to happen?" how rude. that's not how you respond to customers big or small client it doesn't matter. We were told by [name deleted], "we cannot please all the customers?" we were like, how about Doing the Right Job with dignity? how about not bullying and cheating customers? Give us a break SAFEWAY just because get off the high horse for no reason, and come down and get trained how to respect and respond to customers'request professionally and carefully. You do not need to hang up, or be rude there's no point whatsoever, Unless you want to receive thousand of Bad co. reviews, and LOSE BUSINESS. helloooo"
"The ONLY good thing about this company is you can drive legally on the road for cheap. I was in an accident, not my fault, it has been almost a week and I can't even get someone to call me back?? Are you kidding? I have no rental, I am injured, and they won't even get on the phone with me"
"Had my first accident but luckily I have full coverage. I Dont think it matters because Safeway was very rude and very slow on the claims process. It has now been a month and I still haven't received my check for my car. State farm seems the other guy insurance has been really helpful from the start. "View All Comments