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Sentry Group Review

Sentry Group Company Overview

Customer Rating:
Rating: 2.523 Reviews Sentry Group has received an average of 2.5 stars out of 5 based on 23 user reviews.

Company History:
Sentry insurance was founded in 1904 by members of the Wisconsin Retail Hardware Association. It was originally known as the Hardware Mutual Casualty Company; however, it changed its name to Sentry Insurance A Mutual Company in 1963. Currently Sentry covers more than 1.1 million policy holders and employs over 4,000 associates, who, on average, have a retention of 26 years. The company has 97.6% commercial claims satisfaction percentage, is the largest writer of John Deere Dealerships nationwide and has a 9..Read More

Lines of Insurance:
Auto, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Sentry Group Satisfaction Survey

Overall, how satisfied are you, with Sentry Group?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Sentry Group

Company Contact Info:
President/Chairman of the Board/CEO   Peter G. McPartland
1800 North Point Drive
Stevens Point, WI 54481
(715) 346-6000

Sentry Group Reviews and Customer Comments

"Sentry does not like to pay claims, they will write you a policy and take your premiums but good luck if you ever have a loss. Big or small they will some reason not to cover it. They are non responsive and won't return emails or phone calls."
Commented on 2018-04-26 12:43:15 EST
"They field independents adjusters that have no idea about construction. A local construction company comes out with an estimate of 10,500. The independent estimator from sentry thinks that with 3,400 the damaged can be fixed. what a joke. I asked them if they can take care of the damaged themselves with that amount and they say that . no. you figure the rest. STAY AWAY FROM THIS COMPANY."
Commented on 2018-02-07 15:32:34 EST
"Bad faith practices"
Commented on 2010-11-27 00:58:15 EST
"Sentry has reckless rate increase practice. My auto and home policy regularly increases above 20% a year with NO claims! Give you an example. I just received our home policy renewal notice, BAM! It went from $670 to $820. A 22% jump! AND this is with ALL the discount! Without the discount, it is $1100. I am actively looking for a new company. Any suggestions out there?"
Commented on 2010-04-21 17:23:44 EST
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