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Shelter Co. Company Overview
Founded 1946 to provide auto insurance to Missouri drivers...Read More
Lines of Insurance:
Auto, Life, Homeowners
States licensed to sell insurance in:
AR, CO, IL, IN, IA, KS, KY, LA, MD, MO, NE, NV, OK, TN
Shelter Co. Satisfaction SurveyOverall, how satisfied are you, with Shelter Co.?
Contact Information for Shelter Co.Company Contact Info:
President David Moore
1817 West Broadway
Columbia, MO 65218
Shelter Co. Reviews and Customer Comments
"I've been with Shelter for almost 20 years. Homeowners policy and 2 cars. They reluctantly paid a claim 3 years ago when I had wind and hail damage to my roof that claim took forever to settle and the only reason I was able to do that was they hired an outside adjuster, in that the storm had overburdened their claims department. The agent has changed at least 7 or 8 times over the 20 year period. I guess they don't pay them enough. So ... if you need insurance I would look elsewhere. I will be changing soon, in that I just had another agent quit and the new one will definitely not be with them for very long."
"My house burnt down and they offered me 26000 and I have a appraisal for 57000 My coverage was for 70000 Still waiting on the final offer that I was suppose to have today and hadn't got it I will never do business with them again"
"Do not be fooled by the rates. This insurance company is able to offer low rates because they are not shelling out the money for training employees or agents properly. It took them over a month to review a claim for me while my vehicle was in a tow lot. I filed a complaint and the same people who reviewed my claim reviewed my complaint. Obviously resulting in the same conclusion."
"Been with Shelter for over 13 yrs with home autos. Only claim was for a plug in windshield. Never a claim on home and they just doubled my home policy with no explanation. "
"There claims department is immpossible to deal with. Dont appear to be very educated. Either poorly trained or trained very well to reject things that should be covered. There people have poor communication skills. Overall a bad experience on something that should be a benefit in a claim like a tornado."View All Comments