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Shelter Co. Review

Shelter Co. Company Overview

Customer Rating:
Rating: 3.057 Reviews Shelter Co. has received an average of 3.0 stars out of 5 based on 57 user reviews.

Company History:
Founded 1946 to provide auto insurance to Missouri drivers...Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:

Shelter Co. Satisfaction Survey

Overall, how satisfied are you, with Shelter Co.?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Shelter Co.

Company Contact Info:
President   David Moore
1817 West Broadway
Columbia, MO 65218

Shelter Co. Reviews and Customer Comments

"I've been with Shelter for almost 20 years. Homeowners policy and 2 cars. They reluctantly paid a claim 3 years ago when I had wind and hail damage to my roof that claim took forever to settle and the only reason I was able to do that was they hired an outside adjuster, in that the storm had overburdened their claims department. The agent has changed at least 7 or 8 times over the 20 year period. I guess they don't pay them enough. So ... if you need insurance I would look elsewhere. I will be changing soon, in that I just had another agent quit and the new one will definitely not be with them for very long."
Commented on 2015-09-11 15:58:30 EST
"My house burnt down and they offered me 26000 and I have a appraisal for 57000 My coverage was for 70000 Still waiting on the final offer that I was suppose to have today and hadn't got it I will never do business with them again"
Commented on 2014-10-15 21:57:59 EST
"Do not be fooled by the rates. This insurance company is able to offer low rates because they are not shelling out the money for training employees or agents properly. It took them over a month to review a claim for me while my vehicle was in a tow lot. I filed a complaint and the same people who reviewed my claim reviewed my complaint. Obviously resulting in the same conclusion."
Commented on 2014-02-17 12:08:22 EST
"Been with Shelter for over 13 yrs with home autos. Only claim was for a plug in windshield. Never a claim on home and they just doubled my home policy with no explanation. "
Commented on 2013-02-14 09:15:03 EST
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