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Ameriprise Auto & Home Insurance Review

Ameriprise Auto & Home Insurance Company Overview

Customer Rating:
Rating: 2.5177 Reviews Ameriprise Auto & Home Insurance has received an average of 2.5 stars out of 5 based on 177 user reviews.

Company History:
Parent founded in 1894 as Investors Syndicate. Once part of American Express, now an independent company that is approximately 300th in the Fortune 500...Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Ameriprise Auto & Home Insurance Satisfaction Survey

Overall, how satisfied are you, with Ameriprise Auto & Home Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Ameriprise Auto & Home Insurance

Company Contact Info:
President   Mark E. Schwarzmann
3500 Packerland Drive
De Pere, WI 54115-9070
920-330-5100

Ameriprise Auto & Home Insurance Reviews and Customer Comments

"After receiving quotes for homeauto, Ameriprise sent letters informing me that additional would be charged to my credit card. Regarding my low mileage car, an additional 48.50 was assessed for an annual mileage distance increased from 4,700 to 5,500. An employee knocked on my door, asking for access to my backyard, which I provided but had no further dialogue. I then received a letter informing me of an additional charge of over 168 because they had upgraded my contemporary home to colonial, increased my sq footage fraudulently, turned my porches and garage into living space. I did not do my homework on Ameriprise, my fault entirely, because I blindly trusted Costco and its reputation for integrity and customer service. I wont make that mistake again. I am also following up with written complaints to both Costco HQ as well as Ameriprise. Insurance is not a luxury but an extremely important necessity and I dont want anyone to be misrepresented by a company with a business model such as Ameriprise. Google Ameriprise complaints and you will be enlightened."
Commented on 2018-04-02 18:49:42 EST
"Ameriprise had good rates through Costco. However, when they totalled my daughter's car for a fender bender Her car is 18 years old, they refused to insure the car even for liability until all of the damage had been fixed and certified by a body shop. Then I got a second speeding ticket and they refused to renew my policy. Of course they waited to the last month of the term, so that they could collect all of the money they could from me."
Commented on 2018-03-03 18:06:24 EST
"I have had 1 accident in 50 years and although it was my fault, a minor rear end bump, they raised my premium over 300%. The reason was the other party claimed an injury which I was not notified about. When my monthly premium went up to over 300 I called for an explaination. I was transferred to an adjuster and only got her voice mail. Called many times and never received a callback. I got this through Costco. Shame on Costco for keeping their name with Ameriprise with so many complaints."
Commented on 2017-09-11 11:44:02 EST
"Worst customer service I've ever dealt with and very slow to settle any claim. They make you jump thru hoops to during an auto claim that I've never had to deal with any other company I've had in the past."
Commented on 2016-09-08 14:11:06 EST
"I have been with this company for over 15 years. Never had a claim. recently my wife was hit by another driver. The claim was handled very poorly, but my biggest disappointment was when I took my car to a 5 stars body shop, when they heart who my insurance carrier was. My car was a total lost, it took weeks to finalize the claim."
Commented on 2016-03-31 12:21:58 EST
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