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State Farm Insurance Review

State Farm Insurance Company Overview

Customer Rating:
Rating: 2.51517 Reviews State Farm Insurance has received an average of 2.5 stars out of 5 based on 1517 user reviews.

Company History:
Founded in 1922 by George Jacob Mecherle in Illinois as a mutual auto insurance company, State Farm was originally a single line auto insurance company. Now the company has over 100 services and products and insures more homes and cars than any other insurance company in the United States. The company is ranked #44 on the Fortune 500 list with 65,000 employees and 18,000 agents. It has over 80 million policies and accounts and its bank has over $15 billion in assets. ..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

State Farm Insurance Satisfaction Survey

Overall, how satisfied are you, with State Farm Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for State Farm Insurance

Company Contact Info:
Chairman   Edward B. Rust, Jr.
One State Farm Plaza
Bloomington, IL 61710
877-734-2265

State Farm Insurance Reviews and Customer Comments

"Very slow to respond to your claim. State Farm could care less"
Commented on 2016-05-26 06:01:49 EST
"State Farm is the worst company to deal with. "Like a Good Neighbor" only exists when they are collecting your payment. When a claim is being filed, no one at SF is your friend. Victims of a head-on collision with at-fault driver insured by State Farm as well. Injuries are permanent and lifelong. There will always be pain from injuries. More surgeries may be necessary. After MMI, SF ignored policy limit demand of $100k. Now we are in lawsuit and will wind up winning much more than that. Stupid insurance company."
Commented on 2016-05-09 13:17:40 EST
"I had to remove a wall due to mold. Upon doing this, I found a leak in the pex pipe. The pipe is situated in the wall. The insurance company will not cover this as this is a pre-existing condition. The only way I could have discovered this would have been to gut the house before buying Talk about stupid"
Commented on 2016-05-06 16:32:30 EST
"Like all the comments i read here about other customers complaints i too am very upset with state farm. I gave been with this company for the last 15 years. Last 7 months i purchased a new car. The insurance went up considerably which is understandable everything fine for the last 8 months then i got a letter saying they would not renew my pilicy for no reason. No claims filed. Just don't understand. But looking at all the negative comments about this company maybe i should count it as a blessing. Still tginj tgere sgould be a law against this corruption to protect the consumers..."
Commented on 2016-05-05 17:01:03 EST
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