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State Farm Insurance Review

State Farm Insurance Company Overview

Customer Rating:
Rating: 2.51627 Reviews State Farm Insurance has received an average of 2.5 stars out of 5 based on 1627 user reviews.

Company History:
Founded in 1922 by George Jacob Mecherle in Illinois as a mutual auto insurance company, State Farm was originally a single line auto insurance company. Now the company has over 100 services and products and insures more homes and cars than any other insurance company in the United States. The company is ranked #44 on the Fortune 500 list with 65,000 employees and 18,000 agents. It has over 80 million policies and accounts and its bank has over $15 billion in assets. ..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

State Farm Insurance Satisfaction Survey

Overall, how satisfied are you, with State Farm Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for State Farm Insurance

Company Contact Info:
Chairman   Edward B. Rust, Jr.
One State Farm Plaza
Bloomington, IL 61710
877-734-2265

State Farm Insurance Reviews and Customer Comments

"We were hit by another car, who happened to also be insured by State Farm, and they were charged with the cause of the accident and written a ticket by the police. State Farm because they don't have to agree with the police charged both of us with fault so that we each had to pay our deductibles and they raised both our rates What a racket"
Commented on 2019-11-29 07:51:36 EST
"Agent did not assist at all with claim. Never called back after stating they would. Took weeks to get any information after calls. Still waiting to get information on status of claim and know we will have to call them back."
Commented on 2019-11-25 16:15:54 EST
"Ive been a customer for over 40yrs,never missed a bill or was late. We had water damage and filed a claim. They told us to get a contractor to clean up and fix the plumbing issue and that it would be covered....it wasnt so Im in the hole 1500. Then they drag thier feet gettiong someone out here7 weeks My contractor and others say around 12,000 to repair damage......state farm gave us 8700 that also took 2 months to get...I think were done with this company"
Commented on 2019-11-15 12:48:20 EST
"The worst customer service ever I switched over to Primerica and find they are way better Snake Farm SUCKS GET OUT WHILE YOU CAN"
Commented on 2019-09-30 18:03:01 EST
"Our local agent is extremely helpful, however, the claims department have been sending me on a wild goose chase for a week, including sending me to a no longer opened rental place that they said they called for a rental car an hour before I drove down there. I have had more problems with this single claim than I have with any other claim combined. As long as you dont have to handle claims daily, the local offices take great care of you."
Commented on 2019-09-23 16:12:18 EST
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