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State Farm Insurance Review

State Farm Insurance Company Overview

Customer Rating:
Rating: 2.51541 Reviews State Farm Insurance has received an average of 2.5 stars out of 5 based on 1541 user reviews.

Company History:
Founded in 1922 by George Jacob Mecherle in Illinois as a mutual auto insurance company, State Farm was originally a single line auto insurance company. Now the company has over 100 services and products and insures more homes and cars than any other insurance company in the United States. The company is ranked #44 on the Fortune 500 list with 65,000 employees and 18,000 agents. It has over 80 million policies and accounts and its bank has over $15 billion in assets. ..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

State Farm Insurance Satisfaction Survey

Overall, how satisfied are you, with State Farm Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for State Farm Insurance

Company Contact Info:
Chairman   Edward B. Rust, Jr.
One State Farm Plaza
Bloomington, IL 61710
877-734-2265

State Farm Insurance Reviews and Customer Comments

"there are a lot of discouraging things that happened while insured with this company. Their customer services isn't all that great. They will over charge you without any explanation, literally I asked them why my bill had changed and they couldn't answer me, but to tell me they were working on it. I was stuck by a car when walking and they didn't fight my assailant's insurance company. It has been a rocky road that I no longer wish to travel"
Commented on 2016-11-18 16:33:32 EST
"You suck and your tow trucks to forever and go to the wrong places"
Commented on 2016-11-10 16:46:24 EST
"They cancelled my insurance or wanted me to pay an extra 200 dollars because they never sent me the proper forms to sign so they obviously never got them back in time and when I did receive them I signed them and sent them back and they told me it was my fault and to bad. I had paid for 6 months up front and they only gave me 3 and canceled it and won't give a refund. They are criminals"
Commented on 2016-11-09 11:47:13 EST
"I feel that other Insurance companies offer a good driver rebate aka check, I'm so sick of paying and not getting anything for my good driver experience no accidents in over 40 years. It seems to me that my agent only has his hand out for the MONEY I don't even get a road atlas as a complimentary gift "
Commented on 2016-10-26 16:57:33 EST
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