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State Farm Insurance Review

State Farm Insurance Company Overview

Customer Rating:
Rating: 2.51603 Reviews State Farm Insurance has received an average of 2.5 stars out of 5 based on 1603 user reviews.

Company History:
Founded in 1922 by George Jacob Mecherle in Illinois as a mutual auto insurance company, State Farm was originally a single line auto insurance company. Now the company has over 100 services and products and insures more homes and cars than any other insurance company in the United States. The company is ranked #44 on the Fortune 500 list with 65,000 employees and 18,000 agents. It has over 80 million policies and accounts and its bank has over $15 billion in assets. ..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

State Farm Insurance Satisfaction Survey

Overall, how satisfied are you, with State Farm Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for State Farm Insurance

Company Contact Info:
Chairman   Edward B. Rust, Jr.
One State Farm Plaza
Bloomington, IL 61710
877-734-2265

State Farm Insurance Reviews and Customer Comments

"State Farm decided they would DROP our homeowners insurance after we filed 2 claims that were over a YEAR apart. Both of the claims were completely out of our hands and were caused by Mother Nature and then another party. How greedy does an insurance company have to be to drop you after ONLY two claims Just goes to show that the insurance business is NOTHING but a scam and run by the worst of the absolute worst human garbage this planet has to offer. DO NOT buy anything from State Farm."
Commented on 2018-08-29 18:30:04 EST
"State Farm is garbage. Their lower tier employees are trash. This is a real person giving a real review. I had them for about 13 months from 713 - 8-14 and I had 2 auto policies with them as well as home insurance. For no reason atvall, and I mean literally FOR NO REASON whatsoever, they booted me from their coverage. I had just sent in payment for both vehicles and about a week later they sent a letter saying my coverage was being terminated. This company is a rip-off and will lowball each and every claim they get. Stay away"
Commented on 2018-08-16 15:11:40 EST
"I have had State Farm Auto coverage for 30 years and am very irritated with them right now. On Monday, August 6, my car was totaled by a hail storm. I filed my claim Monday night. Other insurance companies have set up places for people to bring their vehicles for claims. Not State Farm. I have called them several times and all they say is We will call you in a few days. Well, I need my car claim taken care of now, not in a few days or whenever they feel like calling."
Commented on 2018-08-09 17:29:19 EST
"Absolutely the best service, hands down. Took care of my claim efficiently, and handled the issue without any hassles. Paid claim very quickly, and worked with body shop to get car fixed right away."
Commented on 2018-07-27 16:21:01 EST
"Agent no help at all"
Commented on 2018-06-20 18:17:29 EST
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