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State Farm Insurance Review

State Farm Insurance Company Overview

Customer Rating:
Rating: 2.51615 Reviews State Farm Insurance has received an average of 2.5 stars out of 5 based on 1615 user reviews.

Company History:
Founded in 1922 by George Jacob Mecherle in Illinois as a mutual auto insurance company, State Farm was originally a single line auto insurance company. Now the company has over 100 services and products and insures more homes and cars than any other insurance company in the United States. The company is ranked #44 on the Fortune 500 list with 65,000 employees and 18,000 agents. It has over 80 million policies and accounts and its bank has over $15 billion in assets. ..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

State Farm Insurance Satisfaction Survey

Overall, how satisfied are you, with State Farm Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for State Farm Insurance

Company Contact Info:
Chairman   Edward B. Rust, Jr.
One State Farm Plaza
Bloomington, IL 61710
877-734-2265

State Farm Insurance Reviews and Customer Comments

"today is the third time since 2018 that my homeowners ins advises me that State Farm notified them that I am subject to cancellation for non-payment. I have NEVER not paid In this case, I paid the premium in Dec and the next isn't due until 31419- today is 21419 so how am I late they have raised my rated 3x in the past 6 months yet I've had no claims they hate when you actually USE the insurance. My agent as usual lately, I got their answering machine 215pm and left a message with no call back yet. I am FED UP"
Commented on 2019-02-14 11:43:09 EST
"Resident of central Texas State Farm denied my roof claim after two home inspectors and two roofers confirmed it had hail damage. State Farm adjuster couldn't see it. Sad to say they are as bad if not worse than Allstate. Maybe they should use their advertising money to pay their policyholders' claims."
Commented on 2018-12-01 05:16:31 EST
"They simply won't budge on the value of my car that they totaled. I produced quite a bit of evidence that I keep my cars in near-immaculate condition, but State Farm said that none of that counted. One owner Doesn't count Detailing every year Oil changes 3x as often as BMW says I need to. Doesn't count I've been on the phone with them for hours. They said that Texas law prohibits them from giving me even a penny more. I said so if I post this on social media, it's correct to say that the State of Texas restricts you Well, not exactly. So, if the state doesn't restrict you, we can negotiate the value of the car. No. It's fixed. This is not the insurance company I had 30 years ago. They have changed--and for the worse."
Commented on 2018-11-01 18:17:10 EST
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