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State Farm Insurance Review

State Farm Insurance Company Overview

Customer Rating:
Rating: 2.51532 Reviews State Farm Insurance has received an average of 2.5 stars out of 5 based on 1532 user reviews.

Company History:
Founded in 1922 by George Jacob Mecherle in Illinois as a mutual auto insurance company, State Farm was originally a single line auto insurance company. Now the company has over 100 services and products and insures more homes and cars than any other insurance company in the United States. The company is ranked #44 on the Fortune 500 list with 65,000 employees and 18,000 agents. It has over 80 million policies and accounts and its bank has over $15 billion in assets. ..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

State Farm Insurance Satisfaction Survey

Overall, how satisfied are you, with State Farm Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for State Farm Insurance

Company Contact Info:
Chairman   Edward B. Rust, Jr.
One State Farm Plaza
Bloomington, IL 61710
877-734-2265

State Farm Insurance Reviews and Customer Comments

"Goy in an accident filed a claim damage was less than deductible so dropped the claim, Now they dropped me"
Commented on 2016-09-04 05:58:09 EST
"Policies are expensive. A lot of their customer service people do not know customer service. They would ask or read questions and would not really listen to what you are saying. They are just too eager to go through their script, you ask them back simple questions, they don't know the answer. Most of the time you'll get, that's another department, I'm in a different department or some other senseless, asinine, annoying answer that's obviously coming-from somebody clueless."
Commented on 2016-08-30 00:15:42 EST
"Been with State Farm for over 35 years. Was a super company. Really handled my account well. Then I took a look at other rates. They are charging more than 1500 over the premiums of Geico. Never had an accident or ticket. We are switching."
Commented on 2016-08-11 11:13:46 EST
"Two accidents claimed over 15 years. Exceptional service, even going the extra mile. I know I can get cheaper insurance out there but I will stick with them as long as they keep charging a fair rate."
Commented on 2016-08-10 15:44:00 EST
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